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- Tasks: Lead healthcare cleaning initiatives and develop training for managers and colleagues.
- Company: Join Compass Group, a leader in the healthcare sector focused on innovative cleaning solutions.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while working with industry experts and enhancing patient experiences.
- Qualifications: Experience in cleaning services and strong communication skills are essential.
- Other info: This role offers national coverage and the chance to influence cleaning standards across the healthcare sector.
The predicted salary is between 42000 - 66000 £ per year.
Location: National Coverage
Salary: £50,000 to £55,000 PA (DOE), plus Car / Car Allowance and Benefits
Overall Purpose of the Role:
To provide expertise across the healthcare sector on cleaning methodologies and keep up to date with best practices. The role includes informing cross-sector support for other Subject Matter Experts and HSE teams, where national changes are required across Compass Group. The post holder will proactively seek best practices to ensure the Healthcare offer is market-leading. You will increase the skill level of managers and colleagues through the design and delivery of training and continued support via the domestic managers group. Additionally, the role will support both new business and business retention by leading sales bids for cleaning elements and contributing to financial models, sales, bid processes, and mobilisation.
In addition you will:
- Create and maintain a network of domestic champions across the healthcare estate
- Continuously develop the Target Operating models for healthcare cleaning and keep up to date models for each contract
- Manage some of the subcontractors used within Healthcare, namely, pest control, window cleaning, feminine hygiene
- Promote Compass externally through NHS and other external bodies
- Support the cleaning industry in providing expertise to develop strategies and collateral in these areas
- Support Foodbuy by providing expertise to develop the commercial offering in cleaning Housekeeping and associated subcontracted services and support the management of these specialist suppliers
Key Responsibilities:
- Develop and maintain good working relationships with clients across the sector
- Develop relationships with key stakeholders and leverage these relationships for new business and retention
- Develop strategic relationships with key suppliers and the wider market to deliver value, expertise, training, and innovation
- Work with the NHS Suppliers Group to raise the profile of Compass Group and support NHSE in developing standard operating procedures
- Improve service levels across contracts, develop robust auditing tools, and conduct unannounced audits
- Provide innovative solutions that enhance patient/resident experience
- Produce case studies that support new innovations and operational practices
- Improve patient satisfaction scores and support the business to improve specific areas
- Work on industry-leading initiatives with NHSE, BSA, Infection Prevention Society, and AHCP
- Influence policy and guidance
- Translate policy and guidance into practical support for the business
- Implement processes to control chemical dosages and material usage
- Develop costing models to support the business and produce benchmarks for cleaning services
Qualifications and Experience:
- Demonstrated experience in a similar role providing support to operations and business development teams
- Knowledgeable about Cleaning, Housekeeping, Pest Control, Window Cleaning, Waste management and Housekeeping service with time served in industry recognised qualifications
- Self-motivated, able to manage own time, workload and prioritise
- Fantastic communicator, able to enthuse team members and speak with authority with clients
- Understanding of working in an environment where infection control is key
- Commercial acumen - understanding of financial implications of decisions and need for supplier management
- Flexible and agile - able to adapt existing solutions and apply appropriately
- Ability to prioritise and deliver tasks to tight deadlines
- Ability to lead a team and drive performance and an ethos of continuous improvement
Apply Now:
If you are a dedicated professional with a passion for healthcare cleaning and want to be part of a dynamic team, apply now.
Subject matter Expert - Cleaning employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subject matter Expert - Cleaning
✨Tip Number 1
Network with professionals in the healthcare cleaning sector. Attend industry events or webinars to connect with potential colleagues and stakeholders. Building these relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Stay updated on the latest cleaning methodologies and best practices in healthcare. Follow relevant publications, join forums, and engage with thought leaders on social media. This knowledge will not only enhance your expertise but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare to discuss your experience with training and developing teams. Think of specific examples where you've successfully improved service levels or implemented innovative solutions. Being able to articulate these experiences will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with Compass Group's values and recent initiatives in healthcare cleaning. Tailoring your conversations and questions around their current projects will show your genuine interest in the company and how you can contribute to their goals.
We think you need these skills to ace Subject matter Expert - Cleaning
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Subject Matter Expert - Healthcare Cleaning position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in cleaning methodologies, training delivery, and stakeholder management. Use bullet points for clarity and focus on achievements that demonstrate your expertise.
Write a Strong Cover Letter: In your cover letter, express your passion for healthcare cleaning and how your background aligns with the role. Mention specific examples of how you've improved service levels or developed innovative solutions in previous positions.
Highlight Relevant Qualifications: If you have industry-recognised qualifications related to cleaning, housekeeping, or infection control, make sure to mention these prominently in your application. This will strengthen your candidacy and show your commitment to the field.
How to prepare for a job interview at Medirest
✨Showcase Your Expertise
Make sure to highlight your knowledge and experience in cleaning methodologies, especially within the healthcare sector. Be prepared to discuss specific examples of how you've implemented best practices and improved service levels in previous roles.
✨Demonstrate Strong Communication Skills
As a Subject Matter Expert, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, and be ready to explain complex concepts in a way that is easy to understand.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle real-life situations in the role. Think about past experiences where you had to develop innovative solutions or manage challenging situations, and be ready to share those stories.
✨Research the Company and Industry Trends
Familiarise yourself with Compass Group's values, recent initiatives, and the latest trends in healthcare cleaning. This will not only show your genuine interest in the company but also help you align your answers with their goals and objectives.
