Hotel Receptionist

Hotel Receptionist

Compton Full-Time 28000 £ / year No home office possible
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At a Glance

  • Tasks: Welcome guests and manage the front desk at a stunning 4* hotel.
  • Company: Join a beautiful Edwardian mansion hotel near Woking, perfect for events.
  • Benefits: Enjoy a competitive salary, service charge, and great training opportunities.
  • Why this job: Be part of a vibrant team in a picturesque setting with career growth.
  • Qualifications: Experience in hotel reception and customer service is essential.
  • Other info: Shifts include weekends; ideal for those seeking a long-term role.

We are currently looking to recruit an experienced hotel receptionist for a beautiful 4* hotel near Woking. As hotel receptionist you will ensure that all guests receive the warmest of welcomes and oversee the daily running of the front desk.

The Perks

  • Salary basic of £28,600
  • 45 hours per week
  • Service charge
  • Permanent contract
  • Great training and career progression

The Place

Our client is a conference, meeting and wedding venue within an elegant Edwardian mansion house with 67 rooms, surrounded by beautiful gardens and countryside on the outskirts of Woking.

The Person

  • Experience in hotel Reception
  • Happy working shifts and weekends
  • Proven experience in customer service
  • Be looking for a long-term venture
  • Excellent spoken and written English
  • Genuine desire to serve guests
  • Be able to lead a team

If you are an experienced Hotel receptionist looking for an exciting new role, apply now!

Hotel Receptionist employer: C&E Recruitment

Join our prestigious 4* hotel near Woking, where we pride ourselves on creating a welcoming atmosphere for both guests and staff. With a competitive salary of £28,600, permanent contracts, and exceptional training and career progression opportunities, we foster a supportive work culture that values your growth. Surrounded by stunning gardens and an elegant Edwardian mansion, this is not just a job; it's a chance to be part of a dedicated team in a beautiful setting.
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Contact Detail:

C&E Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Receptionist

✨Tip Number 1

Familiarise yourself with the hotel and its services. Knowing the ins and outs of the hotel, including its amenities and local attractions, will help you engage confidently with guests during the interview.

✨Tip Number 2

Practice your customer service skills. Since the role requires a genuine desire to serve guests, consider role-playing common scenarios you might encounter at the front desk to demonstrate your problem-solving abilities.

✨Tip Number 3

Showcase your flexibility. Highlight your willingness to work shifts and weekends, as this is crucial for the role. Be prepared to discuss how you manage your time effectively around a varied schedule.

✨Tip Number 4

Prepare examples of teamwork. Since the position may involve leading a team, think of specific instances where you've successfully collaborated with others or taken on leadership roles in previous jobs.

We think you need these skills to ace Hotel Receptionist

Customer Service Skills
Excellent Communication Skills
Team Leadership
Attention to Detail
Multitasking Abilities
Problem-Solving Skills
Time Management
Proficiency in English (spoken and written)
Experience with Hotel Management Software
Interpersonal Skills
Adaptability to Shift Work
Conflict Resolution
Organisational Skills
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hotel reception and customer service. Use specific examples that demonstrate your ability to provide excellent guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to work at a 4* hotel. Mention your experience with shift work and your commitment to long-term employment.

Highlight Language Skills: Since excellent spoken and written English is essential, ensure you emphasise your language proficiency in both your CV and cover letter. If you have any additional language skills, mention those too!

Showcase Leadership Abilities: If you have experience leading a team, be sure to include this in your application. Provide examples of how you've successfully managed or supported a team in a previous role.

How to prepare for a job interview at C&E Recruitment

✨Showcase Your Customer Service Skills

As a hotel receptionist, your ability to provide excellent customer service is crucial. Prepare examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.

✨Demonstrate Your Team Leadership Abilities

Since the role requires leading a team, think of instances where you've successfully led or motivated others. Be ready to discuss your leadership style and how you can contribute to a positive team environment.

✨Familiarise Yourself with the Hotel

Research the hotel and its services before the interview. Knowing about their facilities, location, and unique offerings will show your genuine interest in the position and help you answer questions more effectively.

✨Prepare for Shift and Weekend Work Questions

Since the job involves working shifts and weekends, be prepared to discuss your availability and willingness to work during these times. Highlight any previous experience you have with flexible working hours.

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