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For Companies At a Glance
- Tasks: Provide top-notch admin support and customer service to KPMG colleagues.
- Company: Join KPMG, a leading global consultancy with a rich history of supporting the UK.
- Benefits: Enjoy flexible working options, training opportunities, and a supportive team environment.
- Why this job: Gain diverse experience while contributing to meaningful projects in a dynamic workplace.
- Qualifications: 5 GCSEs at grade A-C including English and Maths preferred; customer-focused mindset essential.
- Other info: Opportunities for networking and potential transfers within KPMG after initial training.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Ask Administrator (6 month FTC)
Base Location: Aberdeen
The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.
Within Central Services we are part of a community of experts across a wide range of critical activities who help grow, run, and protect KPMG in the UK.
From HR and Learning, Finance, Procurement, Facilities and Business Support, through to Risk and Legal, Corporate Affairs, and Sales and Marketing, our approach is focused on driving the improved performance of the firm, which we support with diligence and expertise.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Why Join KPMG as an Ask Administrator
The Business Support Group (BSG) is part of OEH and you’ll be joining a team that provides vital secretarial and administrative support to KPMG colleagues. Administrative Services KPMG (ASK) forms part of the BSG service offering, with the ASK team providing responsive administrative support and excellent customer service on a variety of tasks and activities, enabling customers to focus on their core business objectives, contributing to the KPMG’s goal of driving growth through operational excellence.
As a key member of the ASK team, you will undertake a range of responsibilities, structured work, activities and project support across our KBS function. This varied experience will provide you with a unique and exciting opportunity to learn about the breadth of support that is provided to enable our colleagues and clients to succeed. You will also have opportunities to network with a variety of internal teams and external organisations, extending your skills, knowledge and expertise.
ASK also provides agile support to other areas of KPMG and team members may have opportunities to work outside of their service line for periods of time or transfer to another service line after their initial ASK induction period.
We offer a wide range of training and development opportunities and you’ll have all the support you need to achieve your full potential and develop a career that meets both your personal and professional goals.
What will you be doing?
Providing excellent customer service and high-level administrative support ensuring quality at all times
Supporting on administrative tasks forming part of the ASK Service Catalogue
Providing agile support across a variety of KBS areas such as People Operations, Finance Operations and Risk Operations
Supporting executive assistant cover and project admin support
Communicating effectively with customers and colleagues to ensure expectations and service delivery parameters are met
Organising business travel, accommodation and visa applications
Preparing, amending and producing KPMG branded Word, Excel and PowerPoint documents
Providing audio transcription services
Arranging internal and external meetings, book meeting rooms, catering and equipment. Including researching and organising venues and events
Undertake input and management of CRM data
What will you need to do it?
Customer focused with a clear vision of what excellent service looks like
Knowledge of administration support service
Confident negotiation skills, with the ability to set clear and realistic customer expectations
Experience of working in a team environment
Excellent communicator able to build strong and lasting professional relationships
Flexible and easily able to adapt to change and fast paced working environments
Highly organised and able to prioritise tasks in accordance with deadlines
Knowledge and understanding of Microsoft Word, PowerPoint, Excel, Outlook and Teams
Skills we’d love to see/Amazing Extras:
Preferred qualifications of 5 GCSEs or equivalent at grade A-C including English and Maths
A passion for continuous learning and development
To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.
Our Locations:
We are open to talk to talent across the country but our core Central Service hubs for this role are:
- Leeds
- Manchester
- Birmingham
With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
Find out more:
Within Central Services we have a range of divisions and specialisms. Click the links to find out more below:
Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/ KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/ For any additional support in applying, please click the links to find out more:
Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/ Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/ KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/ KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/ KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals
Contact Detail:
KPMG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ask Administrator (6 month FTC)
✨Tip Number 1
Familiarise yourself with KPMG's core values and competencies. Understanding what the company stands for will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Network with current or former KPMG employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the specific expectations for the Ask Administrator role.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role emphasises excellent customer service, think of specific examples where you've gone above and beyond to meet client needs.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Word, Excel, and PowerPoint. Being able to demonstrate proficiency in these tools during practical assessments or discussions will set you apart from other candidates.
We think you need these skills to ace Ask Administrator (6 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Ask Administrator role. Focus on your administrative support experience, customer service skills, and proficiency in Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and KPMG as a company. Mention specific aspects of the job description that resonate with you and explain how your background makes you a great fit.
Highlight Key Skills: In your application, emphasise your organisational skills, ability to work in a team, and experience in fast-paced environments. Use examples from previous roles to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KPMG UK
✨Showcase Your Customer Service Skills
As an Ask Administrator, you'll need to demonstrate a strong customer focus. Be prepared to share examples of how you've provided excellent service in previous roles, highlighting your ability to meet and exceed customer expectations.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational abilities. During the interview, discuss how you prioritise tasks and manage your time effectively, especially in fast-paced environments. Consider sharing specific instances where your organisational skills made a difference.
✨Familiarise Yourself with Microsoft Tools
Since the job involves using Microsoft Word, Excel, PowerPoint, Outlook, and Teams, it's crucial to be comfortable with these tools. Brush up on your skills and be ready to discuss how you've used them in past experiences, particularly in creating documents or managing data.
✨Prepare for Teamwork Questions
KPMG values collaboration, so expect questions about your experience working in teams. Think of examples that showcase your ability to build strong professional relationships and adapt to different team dynamics, as this will be key in the Ask Administrator role.
