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- Tasks: Drive to customer locations and service healthcare products while ensuring hygiene standards.
- Company: Join phs, a leader in healthcare services dedicated to customer satisfaction.
- Benefits: Enjoy flexible working hours and the chance to make a real impact in healthcare.
- Why this job: Be the face of our company, supporting vital services like Covid testing and keeping facilities fresh.
- Qualifications: No specific experience required; just bring your enthusiasm and great customer service skills!
- Other info: This role offers a unique opportunity to contribute to public health and safety.
The predicted salary is between 36000 - 60000 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations. The other half of your time will be spent collecting waste from and servicing products in our customers' premises. This currently includes providing support to the nation's Covid testing stations, but whatever your route for the day, you'll play a vital part in keeping our customers' facilities hygienic and fresh.
A day in the life of a Service Technician at phs will involve:
- Driving to our customers on your allocated route.
- Emptying Euro Bins containing offensive waste.
- Collecting Pharmaceutical waste, Hazardous waste, and Sharps containers.
- Supporting Covid testing stations by collecting sealed waste.
- Replacing and emptying other products within our customers' Healthcare facilities.
- Completing hazardous Consignment notes/Transfer notes.
- Returning to your allocated depot every day to empty the waste from the vehicle that was collected.
Healthcare Service Technician employer: phs Group Careers
Contact Detail:
phs Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarise yourself with the healthcare waste management regulations and guidelines. Understanding the legal requirements and best practices will not only boost your confidence but also demonstrate your commitment to safety and compliance during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. Being able to articulate your approach to maintaining customer satisfaction will set you apart from other candidates.
✨Tip Number 3
Research phs and its values, especially regarding their commitment to hygiene and customer care. Tailoring your conversation to align with our mission will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Prepare for questions about time management and route planning. Since a significant part of the job involves driving to various locations efficiently, being ready to discuss how you prioritise tasks and manage your time will be crucial.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Healthcare Service Technician. Highlight key skills such as customer service, waste management, and attention to detail in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or waste management, and include specific examples of how you've excelled in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work as a Healthcare Service Technician and how your skills can contribute to maintaining high standards of hygiene and customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at phs Group Careers
✨Showcase Your Customer Service Skills
As a Healthcare Service Technician, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Familiarise Yourself with Waste Management Procedures
Understanding the types of waste you'll be handling is crucial. Research the different categories of waste, such as pharmaceutical and hazardous waste, and be ready to explain how you would ensure safe and compliant disposal during the interview.
✨Demonstrate Your Problem-Solving Skills
In this role, you'll encounter various challenges on the job. Prepare examples of how you've successfully solved problems in the past, especially in high-pressure situations. This will show your potential employer that you're capable of handling the demands of the position.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company's operations, team dynamics, or future projects. This demonstrates your genuine interest in the role and helps you assess if the company is the right fit for you.
