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- Tasks: Manage volunteer programs and handle administrative tasks in a dynamic team.
- Company: Join a dedicated Recreation Team focused on enhancing public woodland areas.
- Benefits: Earn £13.50/h with flexible part-time hours, perfect for students.
- Why this job: Make a positive impact while gaining valuable experience in volunteer management.
- Qualifications: No specific experience required; just bring your organisational skills and enthusiasm!
- Other info: Work 2 days a week (14.8 hours) and enjoy a supportive team environment.
The Recreation Team is responsible for managing public views of woodland areas and coordinating volunteer activities. We are currently seeking a Volunteer Coordinator/Admin Assistant to fill a gap in this volunteer team. This role involves managing volunteer programs, handling administrative tasks, and ensuring compliance with legal regulations.
Key Responsibilities:
- Volunteer Program Management: Oversee volunteer programs, including managing bookings, addressing gaps, and monitoring inbox queries from volunteers and the FE team.
- Administrative Support: Maintain volunteer records and personal details in compliance with GDPR. Input and manage records using our volunteer management system and software.
- Training Records: Support the maintenance of training records for volunteers, including uploading certificates onto the system.
- Customer Relationship Management: Utilise CRM tools to manage volunteer relationships and interactions.
- Microsoft Bookings: Use Microsoft Bookings to schedule and manage volunteer activities.
- Legal Compliance: Monitor and enforce PSPOs, ensuring volunteers adhere to regulations, such as avoiding petting ponies.
- Data Handling: Handle and interrogate databases for information, ensuring accurate record-keeping and data management.
- Team Collaboration: Communicate confidently with team members, ask questions, and seek guidance to provide the best responses to volunteer queries.
- Health and Safety: Understand and prioritise health and safety in managing volunteers and rotas.
What you’ll need to succeed:
- Experience in volunteer management (flexible on this).
- Proficiency in data and record handling.
- Strong organisational skills and attention to detail.
- Confidence in communicating with people and team members.
- Understanding of health and safety regulations.
- Ability to manage rotas and schedules.
- Familiarity with CRM tools and Microsoft Bookings, as well as Microsoft Word, Excel, Outlook and Teams.
- Ability to learn and adapt to new software systems.
2 days per week (14.8 hours)
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Part-Time Admin Officer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Admin Officer
✨Tip Number 1
Familiarise yourself with volunteer management systems and CRM tools. Since the role involves managing volunteer records and interactions, having a good grasp of these systems will give you an edge during the interview.
✨Tip Number 2
Brush up on your knowledge of GDPR and health and safety regulations. Understanding these legal aspects is crucial for the role, and demonstrating your awareness can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules or rotas in previous roles. Being able to discuss your organisational skills and attention to detail will show that you're well-suited for this part-time position.
✨Tip Number 4
Practice your communication skills, especially in a team context. Since the role requires confident interaction with team members and volunteers, being able to articulate your thoughts clearly will be beneficial during the interview process.
We think you need these skills to ace Part-Time Admin Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in volunteer management and administrative tasks. Emphasise your organisational skills and any familiarity with CRM tools and Microsoft applications.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the role, particularly in managing volunteer programs and ensuring compliance.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with team members or volunteers in the past. This is crucial for the role, so highlight any relevant experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for this position.
How to prepare for a job interview at Hays
✨Show Your Volunteer Management Experience
Even if your experience is limited, be ready to discuss any relevant volunteer management roles you've held. Highlight specific examples of how you coordinated activities or managed volunteers, as this will demonstrate your understanding of the role.
✨Demonstrate Organisational Skills
Prepare to talk about your organisational strategies. Discuss how you manage records and schedules, especially in relation to GDPR compliance and data handling, as these are crucial for the position.
✨Familiarise Yourself with CRM Tools
Since the role involves using CRM tools, it’s beneficial to have a basic understanding of how they work. If you’ve used similar software before, mention it during the interview to show your adaptability.
✨Communicate Confidently
Practice clear and confident communication. Be prepared to answer questions about how you would handle volunteer queries and collaborate with team members, as effective communication is key in this role.
