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- Tasks: Oversee repair cases, manage schedules, and ensure compliance with legal standards.
- Company: Join a leading organisation in the Social Housing sector making a real difference.
- Benefits: Enjoy a competitive salary, permanent contract, and a supportive team environment.
- Why this job: Make an impact on housing quality while developing your project management skills.
- Qualifications: Experience in scheduling or repairs, with a strong understanding of legal disrepair processes.
- Other info: This role offers a chance to step off the tools and lead impactful projects.
The predicted salary is between 31000 - 41000 £ per year.
Are you an experienced scheduler, planner, or project manager with a strong background in repairs and maintenance? Or do you come from a trades background with hands-on experience in disrepair work looking to step off the tools? Do you also have a solid understanding of legal disrepair processes? If so, we’ve got a fantastic opportunity for you!
We’re looking for a Senior Repairs Coordinator to join a great organisation within the Social Housing sector. This role is a vital part of the team addressing damp, mould, and property disrepair issues, supporting the lead surveyor in coordinating and executing a variety of complex projects.
Location: Eastleigh
Salary: £37,000 per annum
Hours: 37 hours per week, Monday to Friday
Contract: Permanent
What you’ll be doing:
- Responsible for overseeing cases from start to finish, ensuring compliance with all applicable laws, deadlines, and internal policies and procedures.
- Coordinating inspections, managing schedules, and ensuring that contractors and in-house teams complete works within agreed SLAs.
- Keeping detailed, accurate records in case management systems and providing regular updates and reports.
- Acting as the go-to point for escalations and liaising with customers, legal teams, contractors, and other internal stakeholders.
- Leading admin and scheduling functions within the team, supporting colleagues and promoting a high-performance culture.
- Supporting court processes by preparing evidence and occasionally attending proceedings.
- Helping improve service delivery by identifying ways to streamline processes and improve customer outcomes.
What you’ll need:
- Proven experience in scheduling, job management, and repairs & maintenance delivery.
- Strong understanding of legal disrepair cases and the processes around them.
- Good understanding of general building defects, including damp & mould.
- A proactive, solution-focused mindset and ability to juggle multiple priorities.
- Excellent communication and customer service skills.
- Experience in social housing or a related sector is desirable but those with a trade background are also welcome to apply.
- A collaborative and professional approach.
This is a hands-on, high-impact role where your leadership and problem-solving will directly improve housing quality and customer satisfaction. If you have the relevant skills, please apply ASAP!
Senior Repairs Coordinator employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Repairs Coordinator
✨Tip Number 1
Familiarise yourself with the legal disrepair processes relevant to the social housing sector. Understanding these laws will not only help you in interviews but also demonstrate your commitment to compliance and quality service.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage multiple priorities and solve problems effectively. Highlighting your hands-on experience or project management skills will set you apart.
✨Tip Number 4
Research StudySmarter and our values, especially regarding customer service and quality improvement. Tailoring your conversation during the interview to align with our mission will show that you're a great fit for our team.
We think you need these skills to ace Senior Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling, job management, and repairs & maintenance delivery. Emphasise any relevant legal disrepair knowledge and your ability to manage multiple priorities.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Senior Repairs Coordinator. Mention specific experiences that demonstrate your proactive mindset and problem-solving skills, particularly in relation to damp, mould, and property disrepair.
Showcase Relevant Experience: When detailing your work history, focus on roles where you coordinated projects or managed schedules. Include examples of how you improved service delivery or streamlined processes in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Senior Repairs Coordinator role.
How to prepare for a job interview at Moxie People
✨Showcase Your Experience
Be prepared to discuss your previous roles in scheduling, planning, or project management. Highlight specific examples where you successfully managed repairs and maintenance projects, especially those involving legal disrepair processes.
✨Understand the Legal Framework
Brush up on the legal aspects of disrepair cases. Be ready to explain how you have navigated these processes in the past and how you would ensure compliance in your new role.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you identified issues and implemented solutions in a timely manner. This role requires a proactive mindset, so showcasing your ability to juggle multiple priorities will be key.
✨Communicate Effectively
Since this position involves liaising with various stakeholders, practice articulating your thoughts clearly. Emphasise your customer service skills and how you’ve maintained strong relationships with contractors and clients in previous roles.
