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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant known for fresh ingredients since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, supportive culture with opportunities for career growth.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Participate in team competitions and annual conferences while developing your career.
The predicted salary is between 27000 - 45000 £ per year.
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to inspire and coach others will resonate well with the hiring managers.
✨Tip Number 3
Research common challenges faced in the restaurant industry, particularly in fast-paced environments like Five Guys. Being able to discuss these challenges and propose solutions will demonstrate your proactive mindset.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of an Assistant Manager. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've successfully led teams or improved customer experiences in previous positions, demonstrating your alignment with the company's values.
Proofread Your Application: Before submitting, take the time to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Food
Make sure to express your enthusiasm for burgers and fries during the interview. Talk about your favourite dishes and why you love them, as this will resonate with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and coach others, as this is crucial for the Assistant Manager role.
✨Understand Customer Service Excellence
Be ready to discuss what excellent customer service means to you. Share experiences where you went above and beyond to ensure customer satisfaction, as this aligns with the company's commitment to delivering an outstanding experience.
✨Know the Business Metrics
Familiarise yourself with key performance indicators like P&L, sales growth, and cost control. Showing that you understand these metrics will demonstrate your readiness to take ownership of the restaurant's results.
