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- Tasks: Lead and improve transport operations, ensuring compliance and excellent service delivery.
- Company: Join a dynamic logistics company in Manchester focused on innovation and efficiency.
- Benefits: Competitive salary, opportunities for career growth, and a supportive team environment.
- Why this job: Make a real impact in transport operations while developing your leadership skills.
- Qualifications: Experience in logistics management, CPC qualification, and strong communication skills required.
- Other info: Flexible working hours and a chance to mentor and develop staff.
The predicted salary is between 34000 - 51000 £ per year.
We are seeking an experienced and driven Transport Operations Manager to oversee and continually improve the transport operation in Manchester. The successful candidate will be responsible for ensuring that the site, vehicles, and drivers remain compliant with legal and company standards, while managing the associated Operator's Licence (O-License).
What will the role involve?
- Oversee all areas of the transport and ISP operation, including the night planning team and returns function.
- Lead and manage the operational team to ensure excellent service delivery to both internal and external customers.
- Proactively manage resources and plan effectively to meet demand.
- Develop and maintain contingency plans, ensuring these are clearly documented and communicated.
- Maintain high standards of housekeeping and ensure timely reporting to clients in line with SLAs or agreed timeframes.
- Foster strong communication practices at all levels.
- Review and improve current procedures and working practices to enhance efficiency.
- Ensure optimal staff utilisation and effective task allocation across the operation.
- Promote a high standard of Health & Safety within the operation, in line with relevant legislation.
- Uphold site security measures and ensure compliance with relevant regulations.
- Provide regular updates and reports to senior management on operational activities.
- Support the development and training of staff to encourage skill growth and career progression.
- Assist in building and maintaining excellent customer service levels.
- Prepare and submit KPIs and operational reports for senior management.
- Manage the download, monitoring, and actions relating to driver and vehicle tachographs.
- Oversee vehicle, FLT, and equipment maintenance and testing schedules.
- Support recruitment, training, and development of drivers.
- Mentor and coach operational staff.
- Control and manage purchasing, cost control, and budget areas including agency labour, equipment, uniforms, training, and testing.
- Monitor compliance with relevant standards such as CAA regulations, FORS, and ISO9001.
- Investigate and report on accidents and near misses.
- Report and control direct operational costs.
- Assist the Depot Manager in all operational aspects as needed.
- Act as the FORS champion and lead initiatives as required.
- Ensure compliance with Health, Safety and Welfare legislation in collaboration with the compliance team.
What will you ideally bring to the role?
- Strong management background within the logistics or transport industry.
- In-depth knowledge of logistics and freight forwarding operations.
- Sound understanding of aviation security.
- Up-to-date CPC qualification in Road Haulage Operations.
- Proficient in tachograph analysis software.
- Solid understanding of Health & Safety practices in a logistics environment.
- Strong UK geographical knowledge, particularly in the North of England.
- Experience planning and routing multi-drop vehicle operations.
- IT literate, with good working knowledge of relevant systems.
- Ability to manage, prioritise, and delegate effectively.
- Resilient under pressure and flexible with working hours.
- Strong customer focus and people management skills.
- Excellent communication and organisational abilities.
If you are a dedicated and experienced Transport Operations Manager looking for a new challenge, we would love to hear from you.
Transport Operations Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Manager
✨Tip Number 1
Familiarise yourself with the latest regulations and compliance standards in the transport industry, especially those related to O-Licences and Health & Safety. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 2
Network with professionals in the logistics and transport sector, particularly those who have experience in management roles. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlight your experience with managing resources, planning, and implementing contingency plans, as these are key aspects of the Transport Operations Manager role.
✨Tip Number 4
Showcase your leadership skills by preparing to talk about how you've developed and trained staff in the past. Be ready to explain your approach to mentoring and coaching, as well as how you foster strong communication within a team.
We think you need these skills to ace Transport Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport operations and logistics management. Focus on relevant achievements, such as improving efficiency or managing compliance with regulations.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Transport Operations Manager role. Mention your strong management background, knowledge of logistics, and any relevant qualifications like your CPC certification.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for the role, such as your understanding of Health & Safety practices, experience with tachograph analysis, and ability to manage resources effectively.
Highlight Leadership Experience: Since the role involves leading an operational team, be sure to include examples of your leadership experience. Discuss how you've mentored staff, managed teams, and improved service delivery in previous roles.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Management Experience
Make sure to highlight your previous management roles within the logistics or transport industry. Be prepared to discuss specific examples of how you've led teams, improved operations, and ensured compliance with regulations.
✨Demonstrate Knowledge of Compliance Standards
Familiarise yourself with relevant compliance standards such as CAA regulations, FORS, and ISO9001. During the interview, be ready to explain how you have previously ensured adherence to these standards in your past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage resources effectively. Prepare scenarios where you had to develop contingency plans or improve operational efficiency, and explain your thought process.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to discuss how you foster communication at all levels, both internally with your team and externally with clients. Share examples of how effective communication has led to successful outcomes in your previous positions.
