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- Tasks: Lead and manage municipal contracts, ensuring efficient operations and strong client relationships.
- Company: Biffa is revolutionising waste management, turning waste into sustainable solutions for a better future.
- Benefits: Enjoy a rewarding career with opportunities for growth, diversity, and a dynamic work environment.
- Why this job: Join a team that values innovation and sustainability while making a positive impact on communities.
- Qualifications: Proven management experience, financial acumen, and health & safety leadership required; CPC and COTC essential.
- Other info: Ideal for those passionate about operational excellence and driving change in the waste industry.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced Senior Business Manager to oversee and ensure the efficient operation of staff and resources within our municipal contracts in Melton Mowbray and Rutland. This role requires a strategic leader who can maintain service quality, meet financial targets, and uphold company policies and legal obligations, all while managing strong client relationships.
As Senior Business Manager, you will be responsible for the overall safe, effective, and efficient contract delivery, ensuring compliance with performance, financial, and operational objectives. You will also lead change programs, develop new revenue opportunities, and drive continuous improvement.
Your core responsibilities
- Deliver Financial and Performance Targets – Achieve budget goals and weekly KPIs, addressing variances with corrective actions.
- Ensure Compliance and Safety – Uphold company policies, legal requirements, and health & safety standards for employees and site visitors.
- Lead and Develop Staff – Manage contract staff effectively, reducing turnover, minimising absences, and recruiting and training employees.
- Enhance Service Delivery – Monitor and improve performance standards to consistently meet client expectations.
- Optimise Operations – Oversee workshop functions, ensuring maximum vehicle uptime and efficient resource utilisation.
- Strengthen Client Relationships – Maintain strong partnerships with clients while managing service changes smoothly.
- Drive Continuous Improvement – Lead contract enhancements, including route optimisation and workforce structuring.
- Ensure Financial Accuracy – Oversee invoicing, payments, and reporting to ensure contract compliance and financial accountability.
Our essential requirements
- Management & Operational Experience – Proven experience in general and operational management, with a strong track record in multi-skilled and unionised workforce leadership.
- Financial & Commercial Acumen – Expertise in profit & loss management, tendering support, and contract mobilisation.
- Health & Safety Leadership – Strong background in overseeing health & safety compliance, preferably in the waste industry.
- Change & Performance Management – Demonstrated ability to lead organisational change, optimise operations, and improve workforce performance.
- Qualifications required – CPC and COTC. Desirable qualifications include NVQ Level 4+ in Business Management, IOSH, WAMITAB Level 4, and experience in municipal waste operations.
Biffa – we’re changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. We believe different ideas, perspectives, and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Senior Business Manager employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Manager
✨Tip Number 1
Familiarise yourself with the waste management industry, especially municipal operations. Understanding the specific challenges and regulations in this sector will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the field, particularly those who have experience in operational management and health & safety compliance. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in leading change and optimising operations. Be ready to share specific examples of how you've successfully managed teams and improved performance in past roles.
✨Tip Number 4
Research Biffa's recent projects and initiatives in the waste management sector. Showing that you are informed about the company's goals and values will demonstrate your genuine interest in the role and alignment with their mission.
We think you need these skills to ace Senior Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and operational roles, particularly in the waste industry. Emphasise your achievements in financial and performance targets, as well as your ability to lead teams and manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic leadership skills and your understanding of the role's requirements. Mention specific examples of how you've successfully led change programs or improved service delivery in previous positions.
Highlight Relevant Qualifications: Clearly list your qualifications, especially CPC and COTC, along with any desirable qualifications like NVQ Level 4+ in Business Management. This will demonstrate your commitment to professional development and compliance with industry standards.
Showcase Your Financial Acumen: In your application, provide examples of how you've managed profit and loss, supported tendering processes, and ensured financial accuracy in previous roles. This will help illustrate your commercial acumen and suitability for the Senior Business Manager position.
How to prepare for a job interview at Biffa Waste Services
✨Showcase Your Leadership Skills
As a Senior Business Manager, you'll need to demonstrate your ability to lead and develop staff. Prepare examples of how you've successfully managed teams in the past, focusing on reducing turnover and enhancing performance.
✨Understand Financial Metrics
Familiarise yourself with key financial concepts relevant to the role, such as profit & loss management and budget goals. Be ready to discuss how you've achieved financial targets in previous positions and how you plan to do so at Biffa.
✨Emphasise Compliance and Safety
Given the importance of health & safety in this role, be prepared to talk about your experience in ensuring compliance with legal requirements and company policies. Highlight any specific initiatives you've led to improve safety standards.
✨Demonstrate Change Management Experience
Biffa is looking for someone who can lead organisational change effectively. Share examples of how you've driven continuous improvement and optimised operations in your previous roles, particularly in challenging environments.
