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- Tasks: Lead food and beverage operations, manage staff, and ensure top-notch customer service.
- Company: Join Aimbridge Hospitality, a global leader in connecting people with amazing experiences.
- Benefits: Enjoy hotel discounts, up to 50% off food & beverage, and flexible pay options.
- Why this job: Be part of a vibrant team shaping the future of hospitality with a focus on growth.
- Qualifications: Experience in food and beverage management and strong leadership skills are essential.
- Other info: We value diversity and offer a supportive environment for all team members.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our people first approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide
- Staff rates and up to 50% discount on food & beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Free staff parking
A day in the life of As Hotel Food & Beverage Guest Service Manager you'll be responsible for overseeing all aspects of the food and beverage operations. This includes recruiting, managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The manager must also monitor industry trends, analyse sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional leadership, communication, and organisational skills, as well as a deep knowledge of food and beverage industry standards and best practices. You'll always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you? Prior experience in food and beverage management or a related field. A deep understanding of food and beverage industry standards and best practices. You'll be an inspirational leader with first class communication and organisational skills. You'll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone A Place to Grow. So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.
Food & Beverage Guest Service Manager employer: Hampton by Hilton Stockton on Tees
Contact Detail:
Hampton by Hilton Stockton on Tees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Guest Service Manager
✨Tip Number 1
Network with professionals in the food and beverage industry. Attend local hospitality events or join online forums to connect with others who work in similar roles. This can help you gain insights into the company culture at Aimbridge and may even lead to a referral.
✨Tip Number 2
Familiarise yourself with Aimbridge's values and their approach to guest service. Understanding their four pillars of Food and Beverage—People, Product, Guest, Performance—will allow you to align your experience and skills with what they are looking for in a candidate.
✨Tip Number 3
Stay updated on current trends in the food and beverage industry. Being knowledgeable about the latest developments can give you an edge during interviews, as you can discuss how these trends could be applied to enhance Aimbridge's offerings.
✨Tip Number 4
Prepare to showcase your leadership skills through examples from your past experiences. Aimbridge is looking for an inspirational leader, so think of specific instances where you successfully managed a team or improved customer service in a previous role.
We think you need these skills to ace Food & Beverage Guest Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Food & Beverage Guest Service Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in food and beverage management. Use bullet points to detail your achievements, focusing on leadership roles, customer service excellence, and any relevant industry standards you have implemented.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to delivering exceptional guest experiences. Mention specific examples from your past roles that demonstrate your leadership and organisational skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Hampton by Hilton Stockton on Tees
✨Showcase Your Leadership Skills
As a Food & Beverage Guest Service Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated staff to deliver exceptional service.
✨Know Your Industry Standards
Familiarise yourself with the latest food and beverage industry standards and best practices. Be ready to discuss how you would implement these standards in the role, as well as any trends you've noticed that could benefit the hotel.
✨Emphasise Customer Experience
Aimbridge values an exceptional guest experience. Think of specific instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview to highlight your commitment to guest satisfaction.
✨Prepare for Financial Discussions
Since the role involves analysing sales and financial reports, brush up on your financial acumen. Be ready to discuss how you've managed budgets in previous roles and how you would approach financial planning for the hotel's food and beverage operations.
