I.T Managed Services Network Engineer

Job Title: I.T Managed Services Network Engineer Location: Belfast – BT3 Salary and Benefits: Competitive Salary dep on experience. Hours of work: Monday to Friday 9am-5pm The Right Client- Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions company who are looking for an I.T Managed Services Network Engineer. The successful candidate will undertake the roll of a senior engineer within the team and would be expected to support other members with issues around security, cloud services (specifically MS365 and azure) and client/server troubleshooting. The primary role of the candidate will be to support and develop networking, both wired and wireless, across the customer base. The Right role: * Manage workload and prioritise multiple open tickets while meeting SLA thresholds for incidents, requests, and problems. * Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion. * Act as an escalation point for support from various support tiers 4. Provide onsite technical support, confidently and professionally engaging with The Right Fit: The successful candidate should have at least 5 years’ experience in a network focused role and have experience as either the technical lead or project management on several complex deployments. Although this role is not vendor specific, HPE/Aruba experience and certification would be advantageous. Familiarity of ClearPass or alternative solutions and cloud management solutions like central would be desirable