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- Tasks: Lead the engineering team and ensure smooth workshop operations.
- Company: Join a dynamic company focused on maintaining a modern hire fleet.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Be part of a team that values customer satisfaction and quality service.
- Qualifications: Experience in engineering and strong leadership skills required.
- Other info: Opportunity to work on cutting-edge machinery and develop your skills.
The predicted salary is between 43200 - 72000 £ per year.
We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Location Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations.
Responsibilities include:
- Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop.
- Ensure 100% coverage for the servicing and maintenance of our modern hire fleet.
- Carry out pre-delivery inspections (PDI) of each machine at depot or on site as required.
- Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies.
- Maintain the appearance of the fleet to corporate standard.
- Offer guidance and support in response to customer breakdown calls.
Senior Service Engineer employer: Nationwide Platforms Careers
Contact Detail:
Nationwide Platforms Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer
✨Tip Number 1
Familiarise yourself with our fleet and the specific machinery we use. Understanding the technical aspects and common issues can help you stand out during discussions with our team.
✨Tip Number 2
Network with current employees or industry professionals who have experience in service engineering. They can provide insights into our company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and handling customer breakdown calls. Highlighting your leadership skills and problem-solving abilities will demonstrate your fit for the role.
✨Tip Number 4
Showcase your commitment to maintaining high standards by discussing any relevant certifications or training you've completed. This will reinforce your dedication to quality and safety in service engineering.
We think you need these skills to ace Senior Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering and workshop management. Emphasise any previous roles where you assisted in the day-to-day running of a busy workshop or managed a team.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Senior Service Engineer position. Mention specific experiences that demonstrate your ability to maintain fleet standards and manage workloads effectively.
Highlight Technical Skills: Clearly outline your technical skills related to servicing and maintaining machinery. Include any certifications or training that are relevant to the role, such as knowledge of pre-delivery inspections or plant inspection reporting.
Showcase Customer Service Experience: Since the role involves responding to customer breakdown calls, include examples of how you've provided excellent customer service in past positions. This will show your ability to handle customer expectations effectively.
How to prepare for a job interview at Nationwide Platforms Careers
✨Showcase Your Technical Expertise
As a Senior Service Engineer, it's crucial to demonstrate your technical knowledge and experience. Be prepared to discuss specific engineering challenges you've faced and how you resolved them. Highlight any relevant certifications or training that showcase your qualifications.
✨Understand the Company’s Fleet
Familiarise yourself with the types of machinery and equipment the company uses. Knowing the specifics about their fleet will allow you to speak confidently about maintenance and servicing practices, showing that you're proactive and genuinely interested in the role.
✨Emphasise Team Leadership Skills
Since you'll be responsible for leading the engineering team, it's important to highlight your leadership experience. Share examples of how you've successfully managed teams, organised workloads, and ensured high standards of work in previous roles.
✨Prepare for Customer Interaction Scenarios
Customer service is a key part of this role. Be ready to discuss how you've handled customer breakdown calls or difficult situations in the past. Demonstrating your ability to communicate effectively and provide solutions will set you apart from other candidates.
