At a Glance
- Tasks: Join our team to repair and maintain white goods for customers, ensuring same-day fixes.
- Company: Centrica is more than an energy company; we're a family of brands powering a greener future.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team that values your growth and makes a positive impact.
- Qualifications: Minimum 2 years experience in repairing white goods and strong customer service skills required.
- Other info: We prioritize work-life balance and support diverse realities of our employees.
The predicted salary is between 37000 - 41000 £ per year.
Join us, be part of more. Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. Thats why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. Were the household heroes powering 1 in 3 homes in the UK but supplying energy is just part of what we do. Were making the UKs homes greener and more energy efficient, together with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, were making it cheaper and easier to reduce your homes carbon-footprint. And with our Peak Save programme, were actively rewarding better energy use too. About your role: We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas’ Service Promise! of same day fix for our customers. Base Salary is £37,104 with uncapped OTE – £41,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs. Here’s what were looking for: Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves. In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer. Why should you apply? Were not a perfect place but were a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. Thats why weve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. JBRP1_UKTJ
Centrica | White Goods Engineer employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centrica | White Goods Engineer
✨Tip Number 1
Familiarize yourself with the latest technologies in white goods. Understanding the features and common issues of appliances like dishwashers, washing machines, and refrigerators will give you an edge during interviews and help you demonstrate your expertise.
✨Tip Number 2
Highlight your customer service skills. Since this role emphasizes customer interaction, be prepared to discuss specific examples where you've successfully resolved customer issues or provided exceptional service in your previous roles.
✨Tip Number 3
Network with current employees or industry professionals. Engaging with people who work at British Gas or in similar roles can provide valuable insights into the company culture and expectations, which can be beneficial during the interview process.
✨Tip Number 4
Prepare for practical assessments. Given the technical nature of the role, you might be asked to demonstrate your problem-solving skills or repair techniques. Brush up on your hands-on skills to ensure you're ready to impress.
We think you need these skills to ace Centrica | White Goods Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a White Goods Engineer at Centrica. Highlight your relevant experience in repairing and maintaining white goods in your application.
Showcase Your Experience: Detail your extensive experience with various appliances like dishwashers, washing machines, and refrigerators. Use specific examples to demonstrate your technical expertise and problem-solving skills.
Emphasize Customer Service Skills: Since customer service is a key part of the role, include examples of how you've successfully interacted with customers in previous positions. Show that you can diagnose issues and provide effective solutions.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Centrica. Mention your passion for sustainability and how you align with their commitment to a greener future.
How to prepare for a job interview at Centrica
✨Show Your Technical Expertise
Be prepared to discuss your extensive experience with white goods. Highlight specific examples of repairs and maintenance you've performed on appliances like dishwashers, washing machines, and refrigerators. This will demonstrate your capability to handle the technical demands of the role.
✨Emphasize Customer Service Skills
Since customer satisfaction is a priority for the company, share examples of how you've successfully interacted with customers in previous roles. Discuss how you diagnosed issues and provided solutions, ensuring a positive experience for the customer.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss challenging situations you've faced in your previous jobs and how you resolved them. This will showcase your ability to think critically and act efficiently, which is essential for achieving the company's service promise of same-day fixes.
✨Align with Company Values
Familiarize yourself with the company's mission and values, particularly their commitment to sustainability and community support. During the interview, express how your personal values align with theirs and how you can contribute to their goal of creating a greener future.