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- Tasks: Handle various claims and support the Loss Adjusting team effectively.
- Company: Join Davies, a company known for its great team environment and progression opportunities.
- Benefits: Enjoy a bonus scheme, matched pension contributions, life assurance, wellness app, and retail discounts.
- Why this job: This role offers a chance to develop skills in a dynamic environment while making a real impact.
- Qualifications: Experience in insurance claims is essential; ACII and ACILA qualifications are a plus.
- Other info: A full driving license is required, and adaptability to changing priorities is key.
The predicted salary is between 36000 - 60000 £ per year.
New Opportunity - Great team environment and excellent progression opportunities.
About the Role:
Are you passionate about using your expertise in a client-facing role? As a Desktop Loss Adjuster at Davies, you'll handle a variety of claims, supporting our Loss Adjusting team efficiently and effectively.
Key Responsibilities:
- Claims Handling: Manage Domestic & Commercial claims, interpreting policy cover and conditions.
- Building Knowledge: Understand building structures, materials, and defects.
- Investigation: Conduct thorough investigations and interviews, obtain witness statements.
- Negotiation: Use advanced negotiation skills to settle claims.
- Customer Service: Provide expert advice to customers and clients.
- Compliance: Ensure all correspondence and database entries meet service standards.
Skills & Experience:
- Ability to work under pressure in a fast-paced environment.
- Dependability and persistence.
- Flexible and adaptable to changing priorities.
- Full driving license required.
- Insurance claims experience.
- ACII and ACILA qualifications are a plus.
What We Offer:
- Bonus Scheme
- Pension: Contribution matched up to 5%
- Life Assurance: 4x basic salary
- Wellness and Health App
- Discounts at 1,000's of retailers
- Training and Professional Qualifications
Join us and be part of a team that values expertise and client satisfaction. Apply now to become a Desktop Loss Adjuster at Davies!
Desk Top Loss Adjuster in Stoke-On-Trent employer: The Davies Group
Contact Detail:
The Davies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desk Top Loss Adjuster in Stoke-On-Trent
✨Tip Number 1
Familiarise yourself with the insurance claims process and common types of claims. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your negotiation skills, as this is a key part of the Desktop Loss Adjuster role. Consider role-playing scenarios with friends or colleagues to practice your approach.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in loss adjusting. Attend relevant events or join online forums to gain insights and make valuable connections.
✨Tip Number 4
Research Davies as a company, including their values and recent news. Being knowledgeable about the organisation will help you stand out during the interview process and show your genuine interest.
We think you need these skills to ace Desk Top Loss Adjuster in Stoke-On-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling and customer service. Emphasise any previous roles where you managed domestic or commercial claims, as well as your negotiation skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the insurance industry. Mention specific skills that align with the job description, such as your ability to work under pressure and your knowledge of building structures.
Highlight Relevant Qualifications: If you have ACII or ACILA qualifications, make sure to mention them prominently in your application. These qualifications can set you apart from other candidates and demonstrate your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a client-facing role like this one.
How to prepare for a job interview at The Davies Group
✨Showcase Your Claims Handling Experience
Be prepared to discuss your previous experience in managing domestic and commercial claims. Highlight specific examples where you interpreted policy cover and conditions effectively, as this will demonstrate your expertise in the field.
✨Demonstrate Your Investigation Skills
Expect questions about how you conduct investigations and interviews. Share detailed accounts of past experiences where you obtained witness statements and resolved complex issues, showcasing your thoroughness and attention to detail.
✨Highlight Your Negotiation Abilities
Since negotiation is a key part of the role, prepare to discuss your approach to settling claims. Provide examples of successful negotiations you've conducted, emphasising your ability to achieve favourable outcomes for both clients and the company.
✨Emphasise Customer Service Excellence
As a client-facing role, it's crucial to demonstrate your commitment to customer service. Be ready to share instances where you provided expert advice and support to clients, ensuring their satisfaction and trust in your abilities.
