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- Tasks: Be the friendly face of our luxury residence, ensuring guests feel welcome and secure all night.
- Company: Join a prestigious luxury residence in Mayfair, known for its exceptional service and high-end environment.
- Benefits: Enjoy competitive pay, tips, meals on duty, and discounts at global properties.
- Why this job: Perfect for night owls who thrive in a vibrant, upscale setting while making a real impact.
- Qualifications: Previous night reception experience and strong communication skills are essential.
- Other info: Flexible shifts with opportunities for growth and recognition in a supportive team.
The predicted salary is between 27000 - 28000 £ per year.
Night Receptionist | Luxury Residence | Mayfair (Night Shifts Only)
What's on offer:
- £27,000 per annum + tips & service charge (around £1000 per annum)
- Fixed night hours: 10:45pm - 7:15am (Working in a team of 3)
- 5 shifts per week (including weekends & public holidays)
- Meals on Duty
- A beautifully presented, high-end working environment in one of London's most prestigious locations
Seeking an experienced Night Receptionist to join the front office team at an exclusive luxury residence in the heart of Mayfair. Working alongside two other night colleagues, you will ensure our residents receive impeccable service, security, and care throughout the night. The ideal Night Receptionist will have experience working nights and be confident in reception skills, security awareness, communication skills, and problem-solving.
As a Night Receptionist, you will be the key point of contact for residents and guests during the night. You will deliver a warm, professional welcome, handle check-ins and check-outs, manage queries or requests, and ensure the smooth running of the front desk overnight.
About you:
- Previous front office or night reception experience (essential)
- Fluent in spoken and written English (essential); additional languages are an advantage
- Excellent communication skills, both verbal and written
- Strong IT skills and confidence using front office systems
- A positive, can-do attitude and well-presented, professional appearance
- Physically able to stand, sit, or walk for extended periods during your shift
- Full eligibility to live and work in the UK (documentation will be required)
We offer:
- Excellent discounted room rates for family and friends at Vacations Worldwide and International properties worldwide
- Complimentary breakfast or meal while on duty
- Uniform provided, with complimentary dry cleaning service
- Ongoing learning and development opportunities
- Recognition awards and regular associate events
- Recommend-a-Friend bonus scheme
- 20 days annual leave (increasing with length of service), plus 8 public holidays
- Wellbeing benefits, including a cash plan
- Life assurance and pension scheme with 6% employer contribution match
- Ride to Work scheme, season ticket loans, and more
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Night Guest Associate employer: Berkeley Scott
Contact Detail:
Berkeley Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Associate
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially in high-end locations like Mayfair. Understanding the expectations of guests in such environments will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your previous night reception experience by preparing specific examples of how you've handled guest queries or resolved issues during your shifts. This will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 3
Practice your communication skills, particularly in English, as well as any additional languages you may speak. Being able to converse fluently with diverse guests can set you apart from other candidates.
✨Tip Number 4
Research the company culture and values of the luxury residence you're applying to. Tailoring your approach to align with their ethos will show that you're not just looking for any job, but are genuinely interested in being part of their team.
We think you need these skills to ace Night Guest Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front office or night reception roles. Emphasise your communication skills, IT proficiency, and any previous work in luxury environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service during night shifts. Mention specific examples of how you've handled guest queries or ensured security in past roles.
Highlight Language Skills: If you speak additional languages, be sure to mention them in your application. This can set you apart from other candidates and is particularly valuable in a luxury residence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Berkeley Scott
✨Showcase Your Night Reception Experience
Make sure to highlight your previous experience in night reception roles. Discuss specific situations where you provided excellent service or handled challenging situations, as this will demonstrate your capability to manage the unique demands of a night shift.
✨Demonstrate Strong Communication Skills
Since you'll be the key point of contact for residents and guests, it's crucial to exhibit your communication skills during the interview. Practice clear and confident responses, and consider how you can convey warmth and professionalism even in a virtual setting.
✨Familiarise Yourself with Front Office Systems
Brush up on your IT skills and any front office systems you’ve used in the past. Be prepared to discuss your proficiency with these tools, as well as how you can quickly adapt to new software, which is essential for a smooth operation during night shifts.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've successfully resolved issues or managed guest requests. The interviewer may ask situational questions, so having a few scenarios ready will help you illustrate your problem-solving abilities effectively.
