Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage bookings, and update on vehicle repairs daily.
- Company: Join a well-established commercial vehicle workshop in Felixstowe.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Customer-focused attitude; motor industry experience is a plus but not essential.
- Other info: Work Monday to Friday with occasional Saturday mornings.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Salary – up to £38400 per annum
Hours – Monday to Friday + 1 in 2 Saturday Mornings
Location - Felixstowe
We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.
Automotive Service Advisor job role:
- Answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry
- A working knowledge of Kerridge ADP would be advantageous but is not crucial
- Need to be computer literate and be comfortable with MS Office products
How to Apply for this Automotive Service Advisor role:
If you are interested in finding out more get in contact with John Barnes on (phone number removed), email (url removed) or send us your CV by Clicking Apply Now.
Automotive Service Advisor employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the common software used in automotive service, like Kerridge ADP. Even if you don't have direct experience, showing that you've researched and understand how it works can impress your potential employer.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves a lot of interaction with customers, practice how you would handle various scenarios, such as dealing with complaints or providing updates on vehicle repairs.
✨Tip Number 3
Network within the automotive industry. Attend local events or join online forums to connect with professionals who might provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for the interview by thinking about specific examples from your past work experience that demonstrate your ability to work in a team and manage customer relationships effectively.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the motor industry. Emphasise any roles where you've handled service bookings or invoicing, as these are key aspects of the Automotive Service Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and your ability to work as part of a team. Mention your familiarity with MS Office and any experience you have with vehicle service planners or similar systems.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as customer interaction, teamwork, and any technical knowledge related to the automotive industry. This will help you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an Automotive Service Advisor.
How to prepare for a job interview at Holt Recruitment Ltd
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Automotive Service Advisor. Familiarise yourself with tasks like taking service bookings, invoicing, and updating customers on vehicle repair progress. This will help you answer questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your experience in dealing with customers. Share examples of how you've handled difficult situations or provided excellent service in the past.
✨Familiarise Yourself with Industry Tools
While knowledge of Kerridge ADP is advantageous, being computer literate is essential. Brush up on your skills with MS Office products and be ready to discuss any relevant software you've used in previous roles.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, the workshop's approach to customer service, or opportunities for professional development within the company.
