Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support participants with their housing needs and create personalised accommodation plans.
- Company: Join a dedicated team focused on helping individuals build better futures.
- Benefits: Enjoy 25 days annual leave, healthcare cash plan, and retail discounts.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in accommodation is desirable; strong communication and organisation skills are essential.
- Other info: Full-time role in Exeter with a competitive salary and opportunities for growth.
Are you passionate about helping people? Join our team and support our participants with their housing needs. This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.
Location: Exeter
Hours: Full time 37 hours per week
Contract: Permanent
Closing Date: 08 May 2025
In return for your dedication, knowledge, and commitment, we are offering a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Manage a caseload of participants, producing personalised accommodation plans
- Carry out initial assessments, considering risk, situation and need
- Record progress and outcomes timely and accurately using case management system
- Maintain contact with participants, identifying any emerging risks and concerns
Skills and Experience
- Experience or knowledge of Accommodation (incl. legislation) - desirable
- Highly effective interpersonal and communication skills both verbally and in writing
- Good organisation skills and ability to meet deadlines
Accommodation Support Officer employer: Communities and Education
Contact Detail:
Communities and Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Support Officer
✨Tip Number 1
Familiarise yourself with the current housing legislation and policies relevant to accommodation support. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your interpersonal skills by preparing examples of how you've effectively communicated with diverse groups. Think about specific situations where you've resolved conflicts or supported individuals in need.
✨Tip Number 3
Research StudySmarter's values and mission, and be ready to discuss how your personal values align with ours. This connection can make a strong impression during the interview process.
✨Tip Number 4
Network with professionals in the accommodation support field. Attend relevant workshops or seminars, and connect with people on platforms like LinkedIn to gain insights and potentially get referrals.
We think you need these skills to ace Accommodation Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Accommodation Support Officer. Emphasise your interpersonal and communication skills, as well as any experience you have in accommodation or related fields.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your understanding of the responsibilities involved in this role. Use specific examples from your past experiences to demonstrate how you can support participants effectively.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to meet deadlines. Mention any experience you have with case management systems or similar tools, as this will be beneficial for managing participant caseloads.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Communities and Education
✨Show Your Passion for Helping Others
As an Accommodation Support Officer, your role revolves around supporting participants. Make sure to express your genuine passion for helping people during the interview. Share specific examples from your past experiences where you made a positive impact on someone's life.
✨Demonstrate Your Knowledge of Accommodation Legislation
While experience in accommodation is desirable, showing that you understand relevant legislation can set you apart. Brush up on key laws and regulations related to housing before the interview, and be prepared to discuss how they apply to your work.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Be ready to showcase your interpersonal skills by discussing how you've successfully communicated with diverse groups in the past. Consider preparing a scenario where you resolved a conflict or facilitated a difficult conversation.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter as an Accommodation Support Officer and how you would address them. Practising these scenarios can help you respond confidently during the interview.
