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- Tasks: Support participants in a correctional setting through group work and one-on-one interventions.
- Company: Join Seetec, a community-focused organisation dedicated to helping individuals reintegrate into society.
- Benefits: Enjoy 25 days annual leave, volunteer days, healthcare cash plan, and retail discounts.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Lived custodial experience or background in probation/social care preferred; confidence in diverse settings is key.
- Other info: Permanent position with a competitive salary and opportunities for personal development.
We have an exciting opportunity for a Custody Support Worker to join our CFO Evolution Team. You will be required to carry out tasks for a caseload of participants in a correctional setting, starting with the first engagement and evaluation. The aim is to provide motivational support to these participants and help them stay engaged throughout the duration of their sentence. This will be achieved through group work and one-on-one interventions, helping them overcome obstacles and integrate into their communities.
Our ideal candidate will have lived-in custodial experience, as an understanding and an ability to relate to our participants would benefit engagement. Alternatively, experience in probation/social care or experience working within the criminal justice sector would also be advantageous. However, we appreciate that not everyone can tick every single box, so we’re looking for someone confident who is comfortable working with a diverse range of people from a variety of backgrounds and circumstances and can coach/mentor them. This is a rewarding opportunity that will allow you to help our participants change their lives around!
In return for your dedication, knowledge, and commitment, we offer a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary pay review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Location: Exeter
Hours: 37 Hours per week
Contract: Permanent
Closing Date: 08 May 2025
Key Responsibilities
- Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
- Closely collaborate with volunteer peer mentors and/or mentors to help you manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
- Individually and as a team member, contribute towards a learning environment in which all colleagues are enabled to develop their skills and experience, and engage in activities to share best practice.
- To ensure effective case management and co-ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
- Ensure all contractual targets are met.
Skills and Experience
- IAG Level 3 - desirable
- Experience managing a caseload of participants - desirable
- Knowledge of inputting and retrieving electronic data and maintain computer-based information systems in an accurate and timely manner. Experience in a target-driven environment
- Excellent verbal, non-verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings
- Ability to motivate and sustain engagement of individuals.
Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and will not discriminate in any way.
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
CFO Evolution - Custody Support worker employer: Communities and Education
Contact Detail:
Communities and Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CFO Evolution - Custody Support worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in custodial settings. Understanding their experiences will help you connect better during interviews and demonstrate your empathy and ability to relate to participants.
✨Tip Number 2
Network with professionals in the criminal justice sector or social care. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within the CFO Evolution Team.
✨Tip Number 3
Prepare to discuss your approach to case management and how you would motivate participants. Think of examples from your past experiences that showcase your skills in coaching and mentoring, as these are crucial for this role.
✨Tip Number 4
Research the Communities and Education Division's values and mission. Being able to articulate how your personal values align with theirs during the interview will show your commitment to their goals and enhance your candidacy.
We think you need these skills to ace CFO Evolution - Custody Support worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Custody Support Worker. Familiarise yourself with the job description and think about how your experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any lived-in custodial experience or work within the criminal justice sector. Emphasise skills that demonstrate your ability to engage and motivate diverse individuals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by participants in a correctional setting. Use specific examples from your past experiences to illustrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Communities and Education
✨Show Your Understanding of the Role
Make sure you understand the responsibilities of a Custody Support Worker. Be prepared to discuss how your experiences, whether from custodial settings or social care, have equipped you to motivate and support participants effectively.
✨Demonstrate Empathy and Relatability
Since the role involves working with individuals from diverse backgrounds, share examples of how you've successfully engaged with people in challenging situations. Highlight your ability to relate to their experiences and provide motivational support.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to showcase your verbal and written communication skills. You might want to prepare examples of how you've communicated complex information clearly to different audiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about scenarios where you've had to manage risks or support someone through a difficult time, and be ready to discuss your approach.
