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- Tasks: Lead a vibrant team to plan and execute exciting events for up to 446 guests.
- Company: Join a fantastic hotel that's part of Europe's largest hotel company with over 5000 hotels worldwide.
- Benefits: Enjoy free meals, gym access, annual bonus breaks, and discounted hotel stays globally.
- Why this job: Be part of a creative, driven team in a dynamic environment that values customer service and innovation.
- Qualifications: Proven experience in event management, strong leadership, and excellent communication skills required.
- Other info: Salary is £46,360 per annum plus a 10% annual bonus; eligibility to work in the UK is essential.
The predicted salary is between 46360 - 51600 £ per year.
We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Manager who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including a Theatre.
You will be heading the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies, providing excellent customer service at all times to all customers.
In this role, you will lead a team of one Senior M&E Executive, two M&E Executives and one M&E Co-ordinator in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.
This role requires a proven record of accomplishment in event management.
Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximises the conference and events revenue and profit, through active selling and commercial management techniques.
- Diary Management to ensure the Business on the Books is the most profitable for the hotel
- To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
- To co-ordinate meeting organiser and client show rounds to hotel
- Ensure all enquiries are dealt with promptly and in line with company standards
- Set daily/weekly targets for the team
- To proactively phone existing clients for repeat business
- To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take "total revenue" into consideration
- To monitor & share revenue trends to support revenue driving/maximizing actions
- This includes forecasts, channel delivery, pace, market segments, Turn Down, SpendPAR, Conference measures
- To develop SOPs and monitor to ensure are in place
- Competitor board spotting
- To participate in client events in the hotel in conjunction with sales department
- To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
- To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member
Key Skills and Behaviours required:
- Organisation and time management skills
- Strong leadership qualities
- Strong communication skills both written and verbal
- Administration and problem solving skills
- Ability to work to deadlines
- Customer focused
- Attention to detail
- Creative
- Driven towards maximising sales and meeting departmental budgets
- Use of OPERA Cloud and Delphi system is preferable
Benefits:
- Two complimentary Bonus Breaks - benefit from a free one or two day break in another property in the UK each year
- Employee benefit card offering discounted rates in Hotels worldwide
- Free meals on duty and access to hotel Gym
- Company pension
- Up to 33 days of annual leave per annum
- 10% Annual Bonus
Salary: £46,360 per annum plus 10% annual bonus. The successful candidate must already have eligibility to work in the UK.
Meeting & Events Manager in North West London employer: K.B.C. Associates Limited
Contact Detail:
K.B.C. Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting & Events Manager in North West London
✨Tip Number 1
Network with professionals in the events industry, especially those who have experience in hotel event management. Attend local networking events or join relevant online groups to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the OPERA Cloud and Delphi systems, as they are mentioned as preferable skills for this role. Consider taking online courses or tutorials to enhance your knowledge and demonstrate your commitment to mastering these tools.
✨Tip Number 3
Showcase your leadership skills by volunteering to lead projects or teams in your current role. Highlight any experiences where you successfully motivated a team or improved processes, as this will resonate well with the hiring team.
✨Tip Number 4
Research the hotel and its unique offerings, particularly the creative Theatre and various event spaces. Tailor your conversations during interviews to reflect your understanding of their facilities and how you can leverage them to maximise revenue and client satisfaction.
We think you need these skills to ace Meeting & Events Manager in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, leadership, and customer service. Use specific examples that demonstrate your ability to lead a team and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your creative approach to event planning and how you can contribute to the vibrant atmosphere of the hotel.
Highlight Key Skills: In your application, emphasise your organisational skills, attention to detail, and ability to work under pressure. These are crucial for managing multiple events and ensuring client satisfaction.
Showcase Your Achievements: Include quantifiable achievements in your application, such as revenue growth from past events or successful team leadership experiences. This will help demonstrate your capability to meet and exceed departmental budgets.
How to prepare for a job interview at K.B.C. Associates Limited
✨Show Your Passion for Events
Make sure to express your enthusiasm for event management during the interview. Share specific examples of past events you've managed and what made them successful. This will demonstrate your genuine interest in the role and the industry.
✨Highlight Your Leadership Skills
As a Meeting & Events Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed team members in previous roles. This will show that you can effectively manage and inspire your team.
✨Demonstrate Your Organisational Skills
Given the nature of the role, it's crucial to showcase your organisational abilities. Discuss how you prioritise tasks, manage multiple events simultaneously, and ensure everything runs smoothly. Consider sharing tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role and how you would address them. This preparation will help you respond confidently and effectively during the interview.
