Technical Author in Wotton-Under-Edge

Salary up to £50,000 depending on experience

Location: Wotton-under-Edge, GL12

Hybrid working: 3 days/week onsite

We are on the hunt for a talented technical author to join our friendly team. You will be creating, managing, and delivering high-quality documentation for our diverse range of products, and championing an exciting transition towards structured authoring using a component content management system (CCMS). You will work closely with our engineering, product marketing, and support teams to ensure our documentation meets the needs of our customers and follows our style and quality standards.

What you will do:

• Write, edit, and maintain user guides, data sheets, programming guides and other technical documentation with customer experience top of mind.
• Use best practices to create and manage content that is topic-based, modular, and reusable.
• Support the delivery of a comprehensive, fully CCMS-based content management and delivery platform and structured authoring process.
• Work with subject matter experts, reviewers, and other stakeholders to gather feedback and ensure our documentation is accurate and complete.
• Follow and contribute to the company's terminology database, style guide, tone of voice guidelines and content creation processes.
• Use analytics and customer feedback to identify and prioritise documentation gaps and improvements.
• Evaluate content to ensure compliance with regulatory requirements, brand guidelines and technical writing standards.

What we are looking for:

• Circa 5 years experience in a technical writing role within an engineering discipline.
• Proficiency with technical writing tools, software and processes; previous experience with popular CCMS platforms is essential.
• Experience with XML, DITA, HTML, CSS, and other mark-up languages and standards.
• A portfolio demonstrating exceptional technical writing skills in English and knowledge of industry standards/best practices for technical documentation.
• Demonstrable ability to absorb and explain complex technical concepts in clear, concise and impactful language for a variety of audiences.
• Acute attention to detail and desire for accuracy. Able to monitor your own work and actively seek ways to improve. Be receptive to feedback and use it to improve your performance.
• Ability to work independently and as part of a team in a fast-paced and innovative environment. Meet productivity standards; complete work in a timely manner; strive to increase productivity.
• Understanding of the localisation process and experience in managing multilingual content.
• Experience using project management tools such as Jira for workload management.

What we offer:

• A dynamic and collaborative work environment.
• Discretionary hybrid working arrangement with minimum 3 days in the office per week (non-contractual).
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on our documentation user experience, and the satisfaction of our customers.

If you are passionate about delivering exceptional user experiences and are ready to be a part of a transformative project, we encourage you to apply. Join Renishaw and help shape the future of our technical communication.

Benefits:

• When you join Renishaw, we are committing to your future career. That’s because we believe in developing our people’s skills and promoting them internally.
• We also offer a benefits package that’s highly desirable; including a 9% non-contributory pension, discretionary annual bonus, subsidised onsite restaurants and coffee shops, free parking, car sharing scheme and 24 hour fitness centres.
• We also want to promote a healthy work-life balance as much as possible, so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role.
• We also offer a variable working programme, 25 days holiday plus bank holidays, Life Assurance policy of 12 times annual salary, Cycle to Work scheme, enhanced maternity pay subject to qualifying criteria, Health Cash Plan, the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family.