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- Tasks: Lead our commercial vehicle dealership, ensuring top-notch customer satisfaction and team performance.
- Company: Join a leading dealership in Southampton known for exceptional service and staff development.
- Benefits: Enjoy a competitive salary, company car, and uncapped bonuses in a supportive environment.
- Why this job: This role offers career growth, professional training, and a chance to make a real impact.
- Qualifications: Experience as a General Manager or Aftersales Manager in the automotive industry is essential.
- Other info: Submit your CV to kickstart your journey with us!
The predicted salary is between 48000 - 72000 £ per year.
A leading commercial vehicle dealership in Southampton is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive environment for the team.
We are seeking a driven General Manager to oversee the entire operation of our commercial vehicle dealership. This role is pivotal in ensuring customer satisfaction and loyalty through the management of all departments, including sales, service, and parts. A strong background in Aftersales is essential. Suitable candidates would be experienced General Managers or Aftersales Managers looking to step up.
Experience Required:
- Proven experience in a General Manager or Aftersales Manager role within the automotive industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent customer service and communication skills.
- A thorough understanding of vehicle mechanics and warranty systems.
Key Responsibilities:
- Oversee the entire dealership operation to achieve business targets.
- Ensure high standards of work and customer service across all departments.
- Develop and maintain relationships with customers and suppliers.
- Monitor and report on dealership performance metrics.
Benefits of Joining the Team:
- A competitive basic salary with the potential to earn £80,000 OTE.
- Opportunities for professional development and training.
- Use of a company car.
- A supportive and inclusive work environment.
- Additional employee benefits and an uncapped bonus scheme.
Career Development: Dedicated to the professional growth of employees, offering continuous training and clear pathways for career advancement within the organization.
How to Apply: If you are interested in applying for this position, please submit your CV with recent contact details.
General Manager employer: Red House Recruitment
Contact Detail:
Red House Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network within the automotive industry, especially in the commercial vehicle sector. Attend local events or trade shows in Southampton to meet potential colleagues and industry leaders who can provide insights or referrals.
✨Tip Number 2
Research the dealership's current operations and performance metrics. Understanding their strengths and weaknesses will allow you to tailor your approach during interviews, showcasing how you can address their specific needs.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Be ready with examples that demonstrate your ability to enhance customer satisfaction and drive sales.
✨Tip Number 4
Familiarise yourself with the latest trends in the automotive industry, particularly in aftersales service. Being knowledgeable about innovations and customer expectations will position you as a forward-thinking candidate.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, particularly in General Manager or Aftersales Manager roles. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to manage teams and improve customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities and requirements mentioned in the job description. Use examples from your past experience to illustrate how you meet these criteria, especially your understanding of vehicle mechanics and warranty systems.
Highlight Relevant Skills: In your application, make sure to showcase your strong communication and customer service skills. Mention any specific metrics or achievements that reflect your success in previous roles, such as improvements in customer satisfaction scores or sales targets met.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager role.
How to prepare for a job interview at Red House Recruitment
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, motivating staff, and how you handle conflicts. Use specific examples to illustrate your approach.
✨Demonstrate Customer Service Excellence
This role emphasises customer satisfaction. Prepare to share instances where you've gone above and beyond for customers, and how you ensure high standards of service across departments.
✨Understand the Business Metrics
Familiarise yourself with dealership performance metrics. Be ready to discuss how you would monitor these metrics and implement strategies to improve them, showcasing your analytical skills.
✨Knowledge of Vehicle Mechanics
A thorough understanding of vehicle mechanics is essential. Brush up on your knowledge of warranty systems and vehicle maintenance to confidently answer technical questions during the interview.
