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- Tasks: Be the friendly face of our busy Emergency Department, helping patients and families in need.
- Company: Join South West Acute Hospital, a vital part of the community focused on patient care.
- Benefits: Enjoy weekly pay and the chance to work in the public sector with a supportive team.
- Why this job: Make a real impact by assisting those in distress while gaining valuable experience.
- Qualifications: Must have 1 year of customer service experience and 5 GCSEs including Math and English.
- Other info: Immediate start available; perfect for those looking to jump into a rewarding role.
Receptionist required for an immediate start at South West Acute Hospital. This is a busy/ demanding role based in the Emergency Department and will be for a minimum of 3 months with a rate of pay of £11.45 per hour working 9am 5pm Monday to Friday. The successful post holder must have: Strong communication skills while talking to patients and family members face to face or over the telephone who may be in emotional distress. Be able to highlight to clinical staff any patients who on arrival meet the criteria of time sensitive illness and are too ill to wait for triage Can respond in a calm and timely manner to a major accident by contacting additional staff members. Patient registration and reception duties and process information to other departments within the hospital This post requires someone who has experience prioritising tasks and the ability to communicate in a professional and calm manner. What We Need From You 1 year experience in a customer service/receptionist environment X5 GCSEs grade A-C including Math and English Must be computer literate What We Will Offer You Weekly pay Opportunity to work in the public sector The Next Steps Contact Danielle Willis Apply via the Link First Choice is an equal opportunities employer Skills: Answering Calls Reception Bookings Administration
Emergency Department Receptionist - Enniskillen employer: First Choice Selection Services
Contact Detail:
First Choice Selection Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Department Receptionist - Enniskillen
✨Tip Number 1
Familiarize yourself with the specific duties of an Emergency Department Receptionist. Understanding the fast-paced environment and the types of situations you may encounter will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. Role-playing scenarios where you interact with distressed patients or family members can prepare you to respond calmly and effectively.
✨Tip Number 3
Highlight any relevant experience you have in prioritizing tasks under pressure. Be ready to share examples of how you've managed multiple responsibilities in a busy environment, as this is crucial for the role.
✨Tip Number 4
Make sure you are familiar with the hospital's procedures and protocols. Researching South West Acute Hospital and understanding their values can help you align your responses with what they are looking for in a candidate.
We think you need these skills to ace Emergency Department Receptionist - Enniskillen
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Emergency Department Receptionist position. Understand the key responsibilities and required skills, especially the importance of strong communication and calmness under pressure.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or receptionist roles. Provide specific examples of how you've handled stressful situations or communicated effectively with patients or clients.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Make sure to include your GCSE qualifications and any relevant computer literacy skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to handle the demands of working in an emergency department. Mention your understanding of the importance of patient care and your readiness to support clinical staff.
How to prepare for a job interview at First Choice Selection Services
✨Showcase Your Communication Skills
Since the role requires strong communication skills, be prepared to demonstrate how you effectively communicate with patients and family members, especially in emotionally charged situations. Share examples from your past experiences where you successfully handled difficult conversations.
✨Highlight Your Prioritization Abilities
The job demands the ability to prioritize tasks effectively. During the interview, discuss specific instances where you had to manage multiple responsibilities and how you determined what needed immediate attention, especially in a busy environment.
✨Familiarize Yourself with Emergency Protocols
Understanding emergency protocols can set you apart. Research common procedures in emergency departments and be ready to discuss how you would respond in a major accident scenario, emphasizing your calmness and ability to act quickly.
✨Demonstrate Computer Literacy
As the position requires computer literacy, be prepared to talk about your experience with relevant software or systems. If possible, mention any specific tools you've used in previous roles that relate to patient registration or administrative tasks.
