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- Tasks: Coordinate international shipments and ensure smooth logistics operations.
- Company: Join Crane Worldwide Logistics, a global leader in supply chain solutions.
- Benefits: Enjoy flexible 4on 4off shifts and opportunities for growth.
- Why this job: Be part of a dynamic team solving real-world logistics challenges.
- Qualifications: Strong communication skills and knowledge of import/export regulations required.
- Other info: Fast-paced environment with a focus on customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. All industries face unique shipping and logistics challenges, our goal is to provide our clients with customized supply chain solutions tailored to address their individual requirements.
The Operations Coordinator will be responsible for quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. This role is 4on 4off shift patterns.
Essential Job Functions:- Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export, import and customs clearance process.
- Track and trace cargo as necessary to ensure proper movement and delivery.
- Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
- Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
- Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
- KPI adherence – DNI / LNR / Cost accuracy / ROTP.
- Ensure Compliance in line with company standards.
- Other Duties as assigned.
- Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
- Sitting for extended periods of time.
- Walking within the warehouse and inspecting freight.
- Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
- Must have strong verbal and written communication skills.
- The ability to work in a fast-paced environment.
- Strong organizational skills are required, due to the high volume and demands of the position.
- Strong knowledge of Microsoft Word and Excel.
- Other duties as assigned.
Operations Coordinator employer: Crane Worldwide Logistics
Contact Detail:
Crane Worldwide Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially international shipping regulations and customs processes. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work in operations or supply chain management. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled high-pressure situations or managed multiple tasks simultaneously. The Operations Coordinator role requires strong organisational skills, so showcasing your ability to thrive in a fast-paced environment will be crucial.
✨Tip Number 4
Research Crane Worldwide Logistics thoroughly, including their services, values, and recent news. Tailoring your conversation during interviews to reflect your understanding of the company will show your genuine interest and help you stand out as a candidate.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Coordinator position. Tailor your application to highlight your relevant experience in logistics and supply chain management.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved quoting, routing, or coordinating shipments. Use specific examples to demonstrate your ability to handle international shipments and your knowledge of customs processes.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, make sure to illustrate these in your application. Mention instances where you successfully communicated with clients or collaborated with team members to resolve issues.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Coordinator role.
How to prepare for a job interview at Crane Worldwide Logistics
✨Know Your Logistics
Familiarise yourself with the basics of supply chain management and logistics. Understand the key terms related to international shipping, customs clearance, and freight forwarding. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As an Operations Coordinator, you'll be dealing with clients and agents regularly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. Highlight your ability to convey complex information clearly and concisely.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities due to the high volume of tasks. Be ready to discuss how you prioritise your workload and manage multiple shipments simultaneously. Use specific examples from your previous experience to illustrate your skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-world situations. Think about potential challenges in logistics and how you would address them. Practising these scenarios can help you articulate your thought process during the interview.
