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- Tasks: Support young people in maintaining their tenancy and advocate for their housing rights.
- Company: Join a well-recognised organisation dedicated to helping those facing homelessness and mental health challenges.
- Benefits: Enjoy sociable working hours, excellent pay, and the potential for a permanent position.
- Why this job: Make a real difference in young people's lives while working in a supportive and expanding environment.
- Qualifications: Experience with young people and 2 years in Tenancy Support is required.
- Other info: Full UK Driver’s License preferred; role subject to enhanced DBS check.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Birmingham
Temp to Perm Vacancy
Sociable Working Hours
Excellent Pay Rate
£16.95 per hour Umbrella
Are you passionate about helping others? Are you looking for a new challenge in Social Housing?
Client snapshot: I am currently recruiting for an organisation specialising in support for those who have Homelessness and mental health Support needs – their work is certainly well recognised as they continue to expand all over the UK. Having recently expanded upon services within West Midlands they are currently looking for Housing professionals to help contribute to the high-quality service they provide to those in need. Could that be you?
Vacancy Brief:
- Our client is seeking a Tenancy Support Officer on a temp to perm basis.
- This vacancy is full-time, 37.5 hours per week.
- Working Pattern: Monday to Friday 9am-5pm.
- This vacancy is based in West Bromwich, Birmingham.
- Candidates will be paid £13.16 PAYE or £16.95 per hour Umbrella.
- The role is subject to an enhanced DBS covering Child and Adult workforce.
- A full UK Driver’s License and access to a vehicle preferable and ideally ULEZ compliant.
- Managing small case load of 12 – 15 clients.
The Duties & Responsibilities:
- As a Tenancy Support Officer, you will enable young people to sustain their tenancy and equip them in relation to taking responsibility for their property.
- Part of your job role will be to advocate on behalf of young people on issues such as benefits, housing rights etc.
- You will enable young people to pay their rent and service charge.
- An important aspect of your role will be to support young people in debt management or where necessary signpost them to specialist agencies to address these issues.
- You will be required to empower young people and show how to report repairs, keeping property in an acceptable clean manner.
Role Experience:
- Client Groups: Previous experience of working with young people in the following settings/Types of work – Youth Work, Probation, Community Work, and Housing.
- Supporting Young People at risk of Homelessness.
- Extra Requirement: 2 years’ experience of Tenancy Support.
Tenancy Support Officer employer: Oscar Underhill Recruitment Solutions Ltd
Contact Detail:
Oscar Underhill Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people at risk of homelessness. Understanding their needs and the support systems available will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Research the organisation you're applying to thoroughly. Knowing their mission, values, and recent projects will allow you to tailor your conversations and show genuine interest in contributing to their work.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific scenarios related to tenancy support, as this will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Tenancy Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing, youth work, or any related fields. Emphasise your skills in supporting young people and managing tenancy issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others, particularly young people at risk of homelessness. Mention specific experiences that demonstrate your ability to advocate for clients and manage their needs.
Highlight Relevant Qualifications: If you have any qualifications related to social work, housing management, or mental health support, be sure to include them. This will strengthen your application and show your commitment to the field.
Prepare for Potential Questions: Think about the types of questions you might be asked in an interview, such as your approach to supporting clients with debt management or how you would handle challenging situations. Prepare thoughtful responses that reflect your experience and values.
How to prepare for a job interview at Oscar Underhill Recruitment Solutions Ltd
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting young people and those facing homelessness. Share personal experiences or stories that highlight your commitment to making a difference in their lives.
✨Demonstrate Relevant Experience
Prepare to discuss your previous roles and how they relate to the responsibilities of a Tenancy Support Officer. Highlight specific examples where you've successfully supported clients, managed cases, or advocated for individuals in need.
✨Understand the Organisation's Values
Research the organisation's mission and values before the interview. Be ready to explain how your own values align with theirs, particularly in relation to social housing and support services.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as dealing with a client struggling to pay rent or managing a repair request. Think through your responses and consider the best practices in tenancy support.
