Site Engagement Liaison

Title – Site Engagement Liaison

Location – Must be based in the UK and open to nationwide travel

Sponsor dedicated

As a Site Care Partner, you will join the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Working fully embedded within an innovative biopharmaceutical company, you will be the main point of contact for investigative sites throughout a study lifecycle; responsible for site start-up activities through activation; and for building and maintaining investigator site relationships, providing support from site recommendation through the study lifecycle.

What you will be doing:

Accountable for site start-up and activation

• Qualify and activate assigned sites by deploying GSSO site strategies
• Support site selection processes, including review of draft site lists and providing PTA output
• Collaborate with key stakeholders on country/regional outreach surveys, protocol feasibility, and medical practices
• Maintain thorough knowledge of assigned protocols
• Conduct start-up activities at the site, including PTA, site activation checklist, ICD finalization, SIV, and issue management

Accountable for study conduct and close-out

• Act as operational contact for site questions, liaising with relevant teams
• Review Site Monitoring Reports
• Support revision and submission of ICD documents and amendments
• Maintain system management at the site level, ensuring platform alignment
• Review and update Site Management Organization Assessments periodically and after major site changes

Providing local intelligence

• Provide input into site recommendations based on regional knowledge and site performance metrics
• Support local requirements for import/export processes of investigational products and supplies

Minimum qualifications:

• Bachelor’s degree or RN in a related field, or equivalent experience (~5 years)
• Proficiency in English; local language preferred
• Experience in site management and monitoring
• Experience with start-up activities, site activation, conduct, and close-out
• Knowledge of quality and regulatory standards in applicable countries
• Understanding of GCP/ICH guidelines and regulatory requirements
• Strong computer skills and adaptability to new technologies
• Excellent communication and interpersonal skills
• Ability to travel up to 75% regularly
• Ability to manage cross-functional relationships and build effective investigator site relationships

What ICON can offer you:

Our success depends on the quality of our people. We prioritize a diverse culture that rewards high performance and nurtures talent.

In addition to a competitive salary, ICON offers benefits focused on well-being and work-life balance, including:

• Various annual leave entitlements
• Health insurance options
• Retirement planning options
• Global Employee Assistance Programme (TELUS Health)
• Life assurance
• Optional benefits like childcare vouchers, bike schemes, gym discounts, travel passes, health assessments

Visit our careers website for more:

ICON is committed to inclusion and providing an accessible environment. We welcome applications from all qualified candidates and provide accommodations as needed. Learn more at .

Interested but unsure if you meet all requirements? We encourage you to apply — you might be exactly who we\’re looking for!

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