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- Tasks: Support our Cardiff store by driving sales and delivering exceptional customer service.
- Company: Join Big Padlock Self Storage, a dynamic company focused on growth and customer satisfaction.
- Benefits: Enjoy comprehensive training, personal growth opportunities, and a supportive work environment.
- Why this job: Be part of a vibrant team that values energy, enthusiasm, and exceeding expectations.
- Qualifications: Experience in retail or customer service, strong communication skills, and a target-driven mindset.
- Other info: Willingness to work every other Saturday with a day off during the week.
Join Our Team at Big Padlock Self Storage, Cardiff. Are you energetic, sales-driven, and ready to make an impact? Big Padlock Self Storage is on the lookout for a dynamic Assistant Manager to support our Cardiff store. You’ll be pivotal in driving business growth and providing exceptional customer service. If you’re enthusiastic, target-oriented, and eager to learn, we want you on our team!
What We’re Looking For:
- Experience from the retail or customer service industry, or a background in sales.
- Confidence and a willingness to learn.
- Ability to thrive in meeting sales targets and aim to exceed expectations.
- Equipped with computer skills and a collaborative spirit.
Why Big Padlock?
- Comprehensive training provided.
- Opportunities for personal and professional growth.
- A supportive and dynamic work environment.
Your Profile:
- Experience managing customers and delivering exceptional service.
- Proven ability to excel in a fast-paced, demanding environment with minimal supervision.
- Self-driven, passionate, and committed to surpassing expectations.
- Excellent communication skills.
- Some experience in sales or customer service roles.
- Ability to meet and exceed sales and revenue targets.
- Willingness to work every other Saturday (with a day off during the week).
Sales and Customer Service:
- Convert prospects into satisfied storage customers.
- Promote and sell add-on products, merchandise and insurance.
- Provide comprehensive assistance and advice to all customers in-person, over the phone, and via email.
- Ensure customer enquiries are logged and followed up promptly.
- Maintain security awareness among customers.
- Handle customer requests professionally with a focus on excellent service.
Store Presentation:
- Maintain high standards of cleanliness and presentation in all store areas.
- Present packaging materials attractively to boost sales and enhance the retail area.
- Ensure company equipment is well-maintained and report any issues promptly.
- Undertake minor repairs as needed and report maintenance requirements through appropriate channels.
- Present a smart and professional image at all times.
Competencies:
- Superior communication skills.
- Strong sales abilities.
- Target-driven with a relentless drive to succeed.
- Literate and articulate.
- Self-motivated with a passion for exceeding expectations.
- Ability to thrive in a fast-paced environment with minimal supervision.
- Strong decision-making, planning, and prioritisation skills to achieve business results.
General:
- Accurate completion of company policies and procedures.
- Active participation in company meetings and policy development.
- Full implementation of Health and Safety standards within the store.
- Commitment to continuous performance improvement and learning.
- Timely and professional response to administrative and business requests.
If you’re ready to bring your energy and passion to Big Padlock Self Storage, apply today and be part of a team that values excellence and customer satisfaction.
Assistant Manager employer: Big Padlock
Contact Detail:
Big Padlock Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Big Padlock Self Storage's services and products. Understanding what they offer will help you engage confidently with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Prepare examples from your past experiences that showcase your sales achievements and customer service skills. Be ready to discuss how you've met or exceeded targets in previous roles, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your enthusiasm for the role by researching the company culture and values. During your conversation, express how your personal values align with theirs, which can set you apart from other candidates.
✨Tip Number 4
Demonstrate your ability to thrive in a fast-paced environment by discussing any relevant experiences where you successfully managed multiple tasks or challenges. This will highlight your adaptability and readiness for the Assistant Manager position.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, customer service, or sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements and express your eagerness to contribute to Big Padlock's success.
Highlight Key Competencies: In your application, emphasise your superior communication skills, target-driven mindset, and ability to thrive in fast-paced environments. These are crucial for the Assistant Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Big Padlock
✨Show Your Sales Skills
Since the role is sales-driven, be prepared to discuss your previous sales experiences. Share specific examples of how you've met or exceeded targets in past roles, and demonstrate your understanding of effective sales techniques.
✨Demonstrate Customer Service Excellence
Highlight your experience in delivering exceptional customer service. Prepare to share anecdotes that showcase your ability to handle customer inquiries and resolve issues effectively, as this is crucial for the Assistant Manager position.
✨Exhibit Confidence and Enthusiasm
Confidence is key in this role. Approach the interview with a positive attitude and enthusiasm for the position. Show that you're eager to learn and grow within the company, as this aligns with their values.
✨Prepare Questions About the Role
Have thoughtful questions ready to ask about the store's operations and expectations for the Assistant Manager. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.
