Professional Services Consultant
Professional Services Consultant

Professional Services Consultant

Windsor Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers to deploy and implement cutting-edge tech solutions.
  • Company: Join NetApp, a top-rated workplace known for innovation and customer focus.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
  • Why this job: Be part of a passionate team making a real impact in tech solutions.
  • Qualifications: 8-12 years of experience in technology consulting and a relevant degree required.
  • Other info: EU work permit is necessary; remote work options may be available.

The predicted salary is between 36000 - 60000 £ per year.

Location: Windsor, United Kingdom

Requisition ID: 1158cc1be76e

Job Category: Consulting

EU work permit required: Yes

Job Views: 7

Posted: 26.04.2025

Expiry Date: 10.06.2025

NetApp, recognized as one of the best places to work, offers an exciting opportunity to join our elite team of technologists. We are passionate about customer experience and value strong relationships both internally and externally.

Role Overview: As a Professional Services Consultant, you will engage directly with multiple NetApp customers by deploying, implementing, and integrating various technical architectures that maximize the value of our solutions within customer environments. You will position, deliver, and implement NetApp solutions and advanced consulting services, working closely with sales teams and other service personnel to deploy solutions in operational production environments. This role requires a dynamic, hardworking, and ambitious individual with excellent verbal and written communication skills and consulting experience with strong customer interaction skills.

Job Requirements:

  • Significant hands-on field experience as a technology consultant.
  • Deployment of post-sales On-premises, Hybrid, and Cloud storage solutions, coordinating with senior customer representatives and sales teams.
  • Solid foundation in NetApp storage (CDOT and 7-Mode), IT infrastructure, applications, and Cloud services, with the ability to quickly become a Subject Matter Expert.
  • Experience in deploying and administering NetApp Storage, troubleshooting performance issues, firmware and OS upgrades, and using storage management tools like OnCommand Unified Manager, Performance Manager, and Cloud Insight.
  • Proficient understanding of NetApp storage concepts, management tools, and related technologies, including Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, and Fabric Pool.
  • Experience with other NetApp storage technologies like StorageGrid, E-Series, and SolidFire is highly regarded.
  • Experience with automation tools such as NetApp Workflow Automation and basic scripting in PowerShell/Python.
  • Understanding of infrastructure components like compute, virtualization, and networks, including Cisco UCS, VMWare vSphere, Microsoft OS, and applications, and backup solutions.
  • Strong knowledge of storage protocols (CIFS, NFS, iSCSI, Fibre Channel).
  • Experience with monitoring platforms, WANs, SANs, backup, and disaster recovery platforms.
  • Experience with Cisco/Brocade SAN switches.
  • Excellent customer communication and documentation skills.
  • Ability to build and maintain strong relationships with stakeholders.
  • Experience in infrastructure design, deployment, and disaster recovery planning.
  • Positive, proactive, team-oriented attitude with flexibility and innovation.
  • Ability to train customers and lead project functions to ensure success.

Education: Minimum of 8-12 years of related experience with a bachelor’s degree and applicable work experience.

Professional Services Consultant employer: TN United Kingdom

NetApp, located in the picturesque town of Windsor, is not just a leader in technology but also an exceptional employer that prioritises employee growth and well-being. With a vibrant work culture that fosters collaboration and innovation, we offer extensive training opportunities and a supportive environment where your contributions are valued. Join us to be part of a team that is dedicated to delivering outstanding customer experiences while enjoying the unique charm and community spirit of Windsor.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Professional Services Consultant

✨Tip Number 1

Familiarise yourself with NetApp's products and services. Understanding their storage solutions, especially CDOT and 7-Mode, will give you an edge in discussions with potential employers and demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former employees of NetApp. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations for the Professional Services Consultant role.

✨Tip Number 3

Showcase your hands-on experience with deployment and troubleshooting of storage solutions. Be prepared to discuss specific projects where you've successfully implemented NetApp technologies, as this will highlight your practical skills.

✨Tip Number 4

Prepare to demonstrate your customer interaction skills. Think of examples where you've built strong relationships with clients or stakeholders, as this is crucial for a consulting role and will set you apart from other candidates.

We think you need these skills to ace Professional Services Consultant

Hands-on field experience as a technology consultant
Deployment of On-premises, Hybrid, and Cloud storage solutions
Strong customer interaction skills
Expertise in NetApp storage (CDOT and 7-Mode)
Proficient in NetApp storage management tools (OnCommand Unified Manager, Performance Manager, Cloud Insight)
Troubleshooting performance issues
Firmware and OS upgrades
Understanding of Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, Metro Cluster, and Fabric Pool
Experience with StorageGrid, E-Series, and SolidFire
Automation tools knowledge (NetApp Workflow Automation, PowerShell/Python scripting)
Understanding of compute, virtualization, and network infrastructure (Cisco UCS, VMWare vSphere, Microsoft OS)
Strong knowledge of storage protocols (CIFS, NFS, iSCSI, Fibre Channel)
Experience with monitoring platforms, WANs, SANs, backup, and disaster recovery platforms
Familiarity with Cisco/Brocade SAN switches
Excellent customer communication and documentation skills
Ability to build and maintain relationships with stakeholders
Experience in infrastructure design and disaster recovery planning
Positive, proactive, team-oriented attitude
Ability to train customers and lead project functions

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technology consulting, particularly with NetApp solutions. Emphasise your hands-on field experience and any specific projects that demonstrate your skills in deploying and implementing storage solutions.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your ability to build strong relationships. Mention specific examples of how you've successfully engaged with customers and delivered technical solutions in the past.

Highlight Technical Skills: In your application, clearly outline your technical expertise, especially in areas like NetApp storage technologies, automation tools, and infrastructure components. Use keywords from the job description to ensure your application stands out.

Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.

How to prepare for a job interview at TN United Kingdom

✨Showcase Your Technical Expertise

As a Professional Services Consultant, it's crucial to demonstrate your hands-on experience with NetApp storage solutions. Be prepared to discuss specific projects where you've deployed or integrated these technologies, highlighting your problem-solving skills and technical knowledge.

✨Communicate Clearly and Effectively

Excellent verbal and written communication skills are essential for this role. Practice articulating complex technical concepts in a way that is easy to understand, as you'll need to explain solutions to both technical and non-technical stakeholders.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your ability to handle real-world challenges. Think of examples from your past experiences where you successfully navigated difficult situations, particularly in customer interactions or project management.

✨Demonstrate Your Teamwork Skills

This role requires collaboration with sales teams and other service personnel. Be ready to share examples of how you've worked effectively in a team environment, showcasing your ability to build strong relationships and contribute positively to group dynamics.

Professional Services Consultant
TN United Kingdom
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