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- Tasks: Support estate agency teams and guide customers through mortgage services.
- Company: Join Connells Group, a leading UK estate agency with over 1,250 branches.
- Benefits: Enjoy competitive salary, uncapped commission, and group discounts on property services.
- Why this job: Be part of a dynamic team with excellent training and career progression opportunities.
- Qualifications: Must have Full CeMAP or equivalent, strong customer service skills, and a driving license.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 48000 - 64000 £ per year.
We are looking for a Senior Mortgage Services Consultant to join us in Redhill, working in our well-known Gascoigne Pees Estate Agency Brand.
What can we offer you as our Senior Mortgage Services Consultant:
- Competitive Salary OTE £60K - £80k
- Superb training and development programme with career progression opportunities
- Uncapped commission
- Leads generated from our colleagues in Estate Agency
- Quality and Loyalty Bonus
- Group Discounts on Property Services
Main responsibilities:
- Building relationships with the Estate Agency teams in order to provide training and support.
- Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
- Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
- Taking part in regular branch meetings to discuss best practice and build lasting relationships.
Skills and experience required:
- Full CeMAP or industry equivalent qualification.
- Able to generate new business in a target driven environment
- Outstanding customer care / customer service experience
- Resilient, positive, organised, numerate and detail oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A Full UK driving license and access to your own vehicle
Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Senior Mortgage Services Consultant employer: Countrywide Mortgage Services
Contact Detail:
Countrywide Mortgage Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Services Consultant
✨Tip Number 1
Network with professionals in the mortgage and estate agency sectors. Attend local events or join online forums to connect with current employees at Gascoigne Pees or similar companies. This can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and market trends. Being knowledgeable about current offerings will not only boost your confidence but also impress potential employers during interviews, showing that you're proactive and well-informed.
✨Tip Number 3
Prepare for role-specific scenarios that may come up in interviews. Think about how you would handle customer inquiries or objections, and be ready to discuss your approach to building relationships with estate agency teams.
✨Tip Number 4
Demonstrate your commitment to professional development by mentioning any additional training or certifications you are pursuing. This shows that you are dedicated to enhancing your skills and staying competitive in the mortgage services field.
We think you need these skills to ace Senior Mortgage Services Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage services and customer care. Emphasise any qualifications like CeMAP and showcase your ability to generate new business.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific skills that align with the job description, such as your communication skills and experience in a target-driven environment.
Showcase Your Achievements: In your application, include quantifiable achievements from previous roles, such as sales targets met or exceeded, to demonstrate your capability in a results-driven environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Countrywide Mortgage Services
✨Know Your Mortgage Products
Make sure you have a solid understanding of the various mortgage products available. Be prepared to discuss how different options can meet customer needs, as this will demonstrate your expertise and ability to provide tailored advice.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to build relationships and resolve issues, as these skills are crucial for a Senior Mortgage Services Consultant.
✨Demonstrate Your Target-Driven Mindset
Be ready to discuss your experience in generating new business and achieving targets. Share specific examples of how you've met or exceeded goals in previous roles, as this will show your motivation and results-oriented approach.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, training programmes, and career progression opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
