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- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Greggs, a beloved brand known for its delicious products and customer-first approach.
- Benefits: Enjoy competitive pay, weekly payments, and up to 50% off for you and a family member.
- Why this job: Be part of a dynamic team that values your input and fosters a fun work culture.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
- Other info: Free hot drinks during shifts and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you
Shift Manager employer: Greggs Plc Careers
Contact Detail:
Greggs Plc Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes us unique will help you connect with the team and customers during your interview, showing that you're genuinely interested in being part of our culture.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples from your past experiences. Think about times when you've motivated a team or handled a challenging situation effectively, as this will highlight your suitability for the Shift Manager role.
✨Tip Number 3
Be prepared to discuss how you would enhance the customer experience. Consider specific strategies or ideas you could implement to ensure our customers have a brilliant shopping experience, whether in-store or online.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions during the interview. This not only demonstrates your interest but also gives you a chance to learn more about the team dynamics and expectations.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Shift Manager. Highlight key skills such as team leadership, customer service, and operational management in your application.
Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the role. Emphasise any previous management or customer service roles, and include specific examples of how you've motivated a team or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Use specific examples from your past experiences to demonstrate how you can inspire and manage a team effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Greggs Plc Careers
✨Show Your Customer Focus
As a Shift Manager, putting customers first is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to excellent service.
✨Demonstrate Leadership Skills
You'll be leading a team, so it's important to showcase your leadership abilities. Discuss any experiences where you've motivated a team or resolved conflicts, highlighting your ability to inspire others.
✨Know the Products Inside Out
Familiarise yourself with the products offered, especially if you have a passion for food. Being knowledgeable about what you’ll be managing will impress the interviewers and show your enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as a busy shift or a dissatisfied customer. Practising your responses to these scenarios can help you feel more confident during the interview.
