Outbound Customer Booking Agent

Customer Booking Agent (Outbound) Quorum Business Park, Newcastle, NE12 8BU Salary: £20,820.80 + uncapped commission Working Hours: 35 hours per week Shift Pattern: Monday to Friday between 09:00am – 20:00pm including 45 minute paid break Holidays: 29 days plus bank holidays increases to 31 days plus bank holidays after 1 years service Verisure are looking for Customer Booking Agents to join our Outbound Contact Centre team in Quorum Business Park, Newcastle. You will be working in a call centre environment and be part of a large, diverse team. Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them. Key Responsibilities: Conducting outbound calls and booking free consultation appointments with potential new customers Creating prospects and recording data in the system Responding to pre-sale customer queries as well as supporting internally about the products/services we offer Liaising internally with various departments to finalize the…