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- Tasks: Engage with local partners to promote a pre-employment support programme.
- Company: Fedcap Employment creates opportunities for socially disadvantaged individuals across the UK.
- Benefits: Enjoy 33 days holiday, pension contributions, and health support.
- Why this job: Make a real impact by helping others find meaningful employment in your community.
- Qualifications: Outgoing, confident, with a driving licence and experience in community engagement.
- Other info: Part-time role with flexible hours, perfect for students or those seeking a meaningful job.
Location: Bordon and East Hampshire - Home-based with community outreach.
Part-time: 16 hours a week 10am-2pm (Mon - Thurs). Driving license and own vehicle are essential for this role.
About the Programme
New Directions – East Hampshire is a 12-week voluntary pre-employment support programme designed to help people in East Hampshire on their journey back into work. Our goal is to help people move into meaningful paid or voluntary employment through tailored, specialist Supported Employment.
Your Role
As Engagement Consultant, you’ll be the friendly face of the programme—building and growing relationships across the region to promote New Directions and open up referral pathways. You'll connect with local partners like Youth Fed, Salvation Army, Disability Information Bureau, housing providers, and community organisations like food banks and adult social care teams. Your work helps ensure participants have a seamless, supportive journey into the programme via trusted ‘warm introductions’.
Your Responsibilities
- Rolling out our engagement strategy across East Hampshire, building strong referral pipelines.
- Achieving a target of customer starts on programme.
- Working with internal teams and external partners to drive programme performance.
- Delivering presentations, workshops, and engagement events - virtually and in-person.
- Collaborating with local stakeholders (Local Authorities, GPs, Chambers of Commerce, etc.).
- Coordinating and attending engagement meetings to ensure wraparound support.
- Supporting operations by targeting outreach where it’s needed most.
- Assessing customers' suitability for the programme.
Your Skills & Experience
- Outgoing, confident, and self-motivated.
- Thrives in a target-driven environment, builds relationships with ease, and brings positive energy to every interaction.
- Passion for our values: Kindness, Respect, Integrity, Innovation.
- Experience engaging participants and building trust.
- Full driving licence & access to a car.
- Strong negotiating and influencing skills to sign up customers to the programme.
- Confident presenter and relationship builder.
- Results-focused with a customer-first mindset.
- Resilient, adaptable, and great at managing your time.
- Background working with referral partners and community networks.
- Knowledge of Supported Employment (SE) or IPS models.
- Familiarity with the employability sector.
As well as receiving dedicated health and wellbeing support, including access to our 24/7 employee assistance programme for you and your family, we’ll provide you with very clear stages of accredited development and learning. We offer a wide range of benefits including:
- Minimum 33 days’ holiday entitlement and a pension contribution up to 5%.
- Monthly benefits scheme worth up to an additional £500.
- Free life assurance cover, totalling four times your annual salary.
- And much more.
Equality, Diversity, and Inclusion
Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.
About Us
Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.
Engagement Consultant (6 months FTC) employer: Fedcap Group
Contact Detail:
Fedcap Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Consultant (6 months FTC)
✨Tip Number 1
Familiarise yourself with the local community organisations and referral partners mentioned in the job description. Understanding their missions and how they operate will help you build rapport and demonstrate your commitment to collaboration during interviews.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully engaged participants or built relationships in previous roles. Highlighting your experience in similar environments will show that you're ready to hit the ground running as an Engagement Consultant.
✨Tip Number 3
Brush up on your presentation skills, as delivering workshops and events is a key part of this role. Consider practising with friends or family to gain confidence and ensure you can effectively communicate your ideas and engage your audience.
✨Tip Number 4
Showcase your understanding of Supported Employment models during your discussions. Being knowledgeable about these frameworks will not only impress your interviewers but also demonstrate your genuine interest in helping others find meaningful employment.
We think you need these skills to ace Engagement Consultant (6 months FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Engagement Consultant. Focus on your ability to build relationships, engage with community partners, and any previous work in employability or supported employment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others and your understanding of the New Directions programme. Mention specific examples of how you've successfully engaged with stakeholders or built referral pathways in the past.
Showcase Relevant Skills: Emphasise your strong negotiating and influencing skills, as well as your experience in delivering presentations and workshops. Highlight your adaptability and resilience, especially in target-driven environments.
Demonstrate Your Values: Fedcap Employment values kindness, respect, integrity, and innovation. Make sure to weave these values into your application, showing how they resonate with your personal and professional experiences.
How to prepare for a job interview at Fedcap Group
✨Know the Programme Inside Out
Familiarise yourself with the New Directions programme and its goals. Understand how it supports individuals in East Hampshire and be ready to discuss how your role as an Engagement Consultant can contribute to its success.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Highlight your experience with community organisations and referral partners, as this will be crucial for the position.
✨Demonstrate Your Presentation Skills
Since delivering presentations and workshops is part of the job, practice explaining complex ideas clearly and engagingly. Be prepared to discuss any past experiences where you’ve had to present to groups or stakeholders.
✨Emphasise Your Customer-First Mindset
The role requires a results-focused approach with a strong customer-first mindset. Be ready to share specific instances where you prioritised customer needs and how that led to successful outcomes.
