Engagement Consultant (6 months FTC)
Engagement Consultant (6 months FTC)

Engagement Consultant (6 months FTC)

Part-Time Home office (partial)
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At a Glance

  • Tasks: Engage with local partners to promote a pre-employment support programme.
  • Company: Fedcap Employment creates opportunities for socially disadvantaged individuals across the UK.
  • Benefits: Enjoy 33 days holiday, pension contributions, and health support.
  • Why this job: Make a real impact in your community while developing your skills in a supportive environment.
  • Qualifications: Outgoing, confident, with a driving licence and experience in community engagement.
  • Other info: Part-time role with flexible hours, perfect for students or those seeking meaningful work.

Location: Bordon and East Hampshire - Home-based with community outreach.

Part-time: 16 hours a week 10am-2pm (Mon - Thurs). Driving license and own vehicle are essential for this role.

About the Programme

New Directions – East Hampshire is a 12-week voluntary pre-employment support programme designed to help people in East Hampshire on their journey back into work. Our goal is to help people move into meaningful paid or voluntary employment through tailored, specialist Supported Employment.

Your Role

As Engagement Consultant, you’ll be the friendly face of the programme—building and growing relationships across the region to promote New Directions and open up referral pathways. You will connect with local partners like Youth Fed, Salvation Army, Disability Information Bureau, housing providers, and community organisations like food banks and adult social care teams. Your work helps ensure participants have a seamless, supportive journey into the programme via trusted ‘warm introductions’.

Your Responsibilities

  • Rolling out our engagement strategy across East Hampshire, building strong referral pipelines.
  • Achieving a target of customer starts on programme.
  • Working with internal teams and external partners to drive programme performance.
  • Delivering presentations, workshops, and engagement events - virtually and in-person.
  • Collaborating with local stakeholders (Local Authorities, GPs, Chambers of Commerce, etc.).
  • Coordinating and attending engagement meetings to ensure wraparound support.
  • Supporting operations by targeting outreach where it’s needed most.
  • Assessing customers' suitability for the programme.

Your Skills & Experience

  • Outgoing, confident, and self-motivated.
  • Thrives in a target-driven environment, builds relationships with ease, and brings positive energy to every interaction.
  • Passion for our values: Kindness, Respect, Integrity, Innovation.
  • Experience engaging participants and building trust.
  • Full driving licence & access to a car.
  • Strong negotiating and influencing skills to sign up customers to the programme.
  • Confident presenter and relationship builder.
  • Results-focused with a customer-first mindset.
  • Resilient, adaptable, and great at managing your time.
  • Background working with referral partners and community networks.
  • Knowledge of Supported Employment (SE) or IPS models.
  • Familiarity with the employability sector.

As well as receiving dedicated health and wellbeing support, including access to our 24/7 employee assistance programme for you and your family, we’ll provide you with very clear stages of accredited development and learning. We offer a wide range of benefits including:

  • Minimum 33 days’ holiday entitlement and a pension contribution up to 5%.
  • Monthly benefits scheme worth up to an additional £500.
  • Free life assurance cover, totalling four times your annual salary.
  • And much more.

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity. Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

About Us

Mission: To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged. Fedcap Employment and Fedcap Employment Scotland deliver employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally. Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.

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Contact Detail:

Fedcap Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Consultant (6 months FTC)

✨Tip Number 1

Network with local organisations and community groups in East Hampshire. Building relationships with potential referral partners like food banks and housing providers can give you an edge in understanding the needs of the community and how to effectively promote the New Directions programme.

✨Tip Number 2

Familiarise yourself with the Supported Employment models, especially IPS. Understanding these frameworks will not only help you in your role but also demonstrate your commitment to the programme's goals during interviews or discussions with stakeholders.

✨Tip Number 3

Practice your presentation skills. As an Engagement Consultant, you'll be delivering workshops and presentations. Being confident and engaging in your delivery will help you connect better with participants and partners alike.

✨Tip Number 4

Showcase your adaptability and resilience. The role requires managing various outreach efforts and building relationships under different circumstances. Sharing examples of how you've successfully navigated challenges in previous roles can set you apart from other candidates.

We think you need these skills to ace Engagement Consultant (6 months FTC)

Relationship Building
Community Engagement
Negotiation Skills
Presentation Skills
Time Management
Target-Driven Mindset
Adaptability
Customer Service Orientation
Knowledge of Supported Employment Models
Networking Skills
Collaboration with Stakeholders
Resilience
Communication Skills
Understanding of Employability Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Engagement Consultant. Focus on your ability to build relationships, engage participants, and any previous work in community outreach or supported employment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the New Directions programme. Mention specific examples of how you've successfully engaged with community partners or driven programme performance in the past.

Highlight Relevant Skills: In your application, emphasise your strong negotiating and influencing skills, as well as your experience with referral partners. Make sure to mention your driving licence and access to a vehicle, as these are essential for the role.

Showcase Your Values: Demonstrate how your personal values align with those of Fedcap Employment, such as kindness, respect, integrity, and innovation. Use examples from your past experiences to illustrate how you embody these values in your work.

How to prepare for a job interview at Fedcap Group

✨Know the Programme Inside Out

Familiarise yourself with the New Directions programme and its goals. Understand how it supports individuals in East Hampshire and be ready to discuss how your role as an Engagement Consultant can contribute to its success.

✨Showcase Your Relationship-Building Skills

Prepare examples of how you've successfully built relationships in previous roles. Highlight your experience with community organisations and referral partners, as this will be crucial for the position.

✨Demonstrate Your Presentation Skills

Since delivering presentations and workshops is part of the job, practice a short presentation on a relevant topic. This will showcase your confidence and ability to engage an audience effectively.

✨Emphasise Your Customer-First Mindset

Be ready to discuss how you prioritise customer needs in your work. Share specific instances where you've gone above and beyond to ensure a positive experience for participants or clients.

Engagement Consultant (6 months FTC)
Fedcap Group
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