At a Glance
- Tasks: Lead the George St store team and deliver exceptional customer experiences.
- Company: Join MECCA, Australia's leading prestige beauty retailer with a commitment to sustainability and social impact.
- Benefits: Enjoy up to 40% discount, performance bonuses, and world-class education opportunities.
- Why this job: Be part of a vibrant culture that empowers women and promotes sustainability while developing your leadership skills.
- Qualifications: Prior experience in retail leadership and a passion for outstanding customer service are essential.
- Other info: Availability for late evenings and weekends is required.
The predicted salary is between 24000 - 36000 £ per year.
Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? We are looking for a passionate Zone Manager to help lead our George St store in NSW on a part-time basis at 30 hours per week.
Perks as a Zone Manager at MECCA:
- World-class education opportunities with MECCAversity
- Zone Manager summits
- Opportunities to earn more with our monthly performance bonus program
- Up to 40% discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy
- A competitive Parental Support Program
Day-to-day responsibilities:
- Support the Management Team to deliver exceptional customer experiences in your store
- Leading from the front; drive success in your store through strong communication and upskilling the team
- Engage and motivate your team in store to meet KPIs and uphold our values
What success looks like in this role:
- Prior experience in successfully leading large retail teams
- A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
- Confidence in providing feedback to develop and coach team members
Requirement of the role:
- Availability to work late evenings and weekends
More than skin deep: At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers. We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life. Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Contact Detail:
Mecca Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MECCA George St - Zone Manager
✨Tip Number 1
Familiarise yourself with MECCA's values and mission. Understanding their commitment to sustainability and social change will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in leading retail teams by preparing specific examples of how you've motivated staff and achieved KPIs in previous roles. This will demonstrate your capability to drive success at MECCA.
✨Tip Number 3
Engage with the beauty community online. Follow MECCA on social media and participate in discussions about their products and initiatives. This will not only show your passion for the brand but also keep you informed about their latest offerings.
✨Tip Number 4
Prepare to discuss how you can create 'MECCA-magic moments' for customers. Think of innovative ideas that enhance customer experiences and reflect MECCA's dedication to exceptional service.
We think you need these skills to ace MECCA George St - Zone Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Zone Manager position. Tailor your application to highlight your relevant experience in leading retail teams and delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for beauty retail and your leadership skills. Mention specific examples of how you've motivated teams and achieved KPIs in previous roles, aligning your experiences with MECCA's values.
Highlight Relevant Experience: In your CV, emphasise your prior experience in retail management, particularly in leading large teams. Include any achievements related to customer service excellence and team development to demonstrate your fit for the role.
Showcase Your Values: MECCA is committed to sustainability and social change. In your application, reflect on how your personal values align with MECCA's mission, particularly regarding empowering women and promoting environmental sustainability.
How to prepare for a job interview at Mecca Brands
✨Show Your Leadership Skills
As a Zone Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully led a team, highlighting how you engaged and inspired them to meet their goals.
✨Emphasise Customer Service Passion
MECCA values exceptional customer service, so be ready to discuss your approach to creating memorable customer experiences. Share specific instances where you went above and beyond for customers to create those 'MECCA-magic' moments.
✨Understand MECCA's Values
Familiarise yourself with MECCA's commitment to sustainability and social change. Be prepared to discuss how these values resonate with you and how you can contribute to their mission of making a positive impact in the beauty industry.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to provide constructive feedback. Think of scenarios where you had to coach team members or resolve conflicts, and outline your thought process and outcomes.