Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate events, manage teams, and ensure seamless service for guests.
- Company: Join The Londoner, a chic boutique hotel in Leicester Square, known for its ambition and scale.
- Benefits: Enjoy competitive salary, 28 days holiday, complimentary meals, and great accommodation rates.
- Why this job: Be part of a Great Place to Work with opportunities for growth and a vibrant culture.
- Qualifications: Experience in meetings and events operations, strong leadership, and excellent customer service skills required.
- Other info: Access to training programs and wellbeing support, plus fun social events!
The predicted salary is between 30000 - 42000 £ per year.
Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. Situated in the heart of Leicester Square, we are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards but also propel their own career potential in a company that recognises and rewards.
We are currently recruiting for an Assistant Meeting and Events Operations Manager to join us at The Londoner Hotel.
OverviewAn amazing opportunity to join the Meeting and Events Operations team at The Londoner Hotel as an Assistant Meeting and Events Operations Manager. You will take responsibility for your events and will co-ordinate the team to ensure that all aspects of the function are fulfilled. You will check that the event spaces are set as per corresponding function sheets. You will ensure a pre-event/shift briefing is conducted before every event to discuss the detail of the event, any special requests or instructions, and to ensure that all staff are clear on their responsibilities for the event. You will ensure that the flow of service during an event is seamless and that all guests' needs are met. You should be able to handle complaints and feedback confidently, rectifying problems where you can. You will ensure that the appropriate cash and card procedures are in place at the bar and that cashing up is done accurately. You will support the Meeting and Events Operations Manager with team development and performance management.
About You- Previous experience of working in meetings and events operations at a management level
- Demonstrates excellent attention to detail and customer service skills
- Ability to lead, coach and develop a team
- Impeccable command of English both written and spoken
- A passion for food and beverage and a desire to provide impeccable service
- Competitive salary
- 28 days holiday per annum including bank holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Assistant Meetings and Events Operations Manager employer: Edwardian Hotels London
Contact Detail:
Edwardian Hotels London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Meetings and Events Operations Manager
✨Tip Number 1
Familiarise yourself with The Londoner's unique offerings and atmosphere. Understanding the hotel's brand and its commitment to exceptional service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of The Londoner or similar establishments. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience in meetings and events operations. Highlighting your ability to handle complaints and ensure seamless service will demonstrate your suitability for the role.
✨Tip Number 4
Showcase your passion for food and beverage during your interactions. Being able to articulate your enthusiasm for providing impeccable service can set you apart from other candidates.
We think you need these skills to ace Assistant Meetings and Events Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in meetings and events operations. Emphasise your management skills, attention to detail, and customer service expertise, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of The Londoner's unique offerings. Mention specific experiences that demonstrate your ability to lead and develop a team.
Showcase Your Communication Skills: Since impeccable command of English is required, ensure your application is free from grammatical errors. Use clear and concise language to convey your thoughts effectively.
Highlight Relevant Achievements: Include specific examples of past successes in managing events or leading teams. Quantify your achievements where possible, such as the number of events managed or improvements in guest satisfaction ratings.
How to prepare for a job interview at Edwardian Hotels London
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in meetings and events operations. Highlight specific examples where you successfully managed events, focusing on your attention to detail and customer service skills.
✨Demonstrate Leadership Skills
Since the role involves leading a team, be ready to share instances where you've coached or developed team members. Discuss your approach to ensuring everyone understands their responsibilities during events.
✨Prepare for Scenario-Based Questions
Expect questions about handling complaints or unexpected issues during events. Think of examples where you resolved problems effectively and maintained guest satisfaction.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry, particularly in food and beverage service. Share what drives your passion and how it aligns with the values of The Londoner.
