Human Resources Administrator

Location: Suffolk Region (including regular travel across locations within the area)

Employment Type: Full-time, 5 days per week, with some hybrid elements

Company Overview:

Able Health Care is an ambitious, rapidly growing provider of high-quality residential care homes for children aged 6-18 with Emotional Behavioural Difficulties (EBD) needs and Learning Disabilities (LD). We are rated Good or Outstanding in All Areas by Ofsted. Our mission is driven by core values—Aspire, Belong, Love, and Empower (A-B-L-E)—that guide everything we do. We pride ourselves on our exceptional standards of care and dedication to creating nurturing environments. Our vision is to become Suffolk’s premier independent residential children's care provider, and this role is central to achieving that goal.

Role Overview:

We are seeking an intelligent, experienced, proactive, and energetic HR Administrator who thrives in a hands-on role, driving our HR strategy forward independently. This position requires someone autonomous who is keen to own all aspects of HR, from recruiting and retaining exceptional staff to building an outstanding company culture and handling all Employment Law, compliance and training matters. You must be passionate, curious, self-motivated, and eager to develop your career by significantly impacting our business. You will be the central HR expert and advocate, directly influencing our growth and the well-being of our teams.

Key Responsibilities:

• Talent Attraction and Recruitment: Actively market Able Health Care as an employer of choice, creating compelling job adverts and leveraging social media, LinkedIn, Indeed, and local networks. Manage the complete recruitment process independently: sourcing, screening, interviewing, supporting managers, onboarding exceptional candidates, and adhering to the Safer Recruitment requirements set out by Ofsted. Proactively anticipate staffing needs, partnering closely with home managers to support growth ambitions and reduce reliance on agency staff.
• Onboarding, Training, and Development: Design and manage a welcoming, robust onboarding process ensuring new staff feel supported and integrated from day one. Quickly become knowledgeable about mandatory training requirements and sector-specific regulations, ensuring compliance across all locations. Develop and oversee continuous professional development programs to ensure our teams are skilled, confident, and motivated.
• Culture Champion and Employee Engagement: Act as the cultural ambassador, embedding our core values throughout all homes. Regularly engage with teams on-site, proactively identifying opportunities to improve staff morale, satisfaction, and retention. Create and implement innovative employee engagement strategies to build a supportive and positive working environment. Manage and advise any conflict mediation required with staff.
• HR Compliance and Employee Relations: In conjunction with external HR partners, e.g. ACAS, Bright HR, or others, manage HR legal compliance, including employment contracts, disciplinary actions, grievances, and regulatory adherence (Ofsted standards). Serve as the trusted HR advisor to managers, providing proactive, solutions-focused guidance. Ensure all HR processes align with UK employment law and best practice standards.
• Documentation, Processes, and Systems: Develop, update, and manage accurate, high-quality HR documentation and policies. Introduce and maintain efficient HR systems for record-keeping, reporting, and performance management. Provide strategic insights through clear HR metrics and regular reporting to senior leadership. Complete regular internal HR audits to ensure consistency and compliance.

Skills and Experience Required:

• HR CIPD level 5 or 7 qualification.
• Experience with an HR system, ideally BrightHR, and using other external HR services such as ACAS and Peninsula.
• Proven hands-on HR generalist experience in a regulated environment (care, education, healthcare, or similar).
• Demonstrable expertise in UK employment law and HR best practices.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong writing ability, capable of drafting clear, compliant HR documents and contracts.
• Highly proactive, curious, and intelligent, able to quickly learn sector-specific requirements.
• Passionate about creating positive organisational cultures and developing high-performing teams.

Additional Requirements:

• Full UK driving licence and willingness to regularly travel between our homes in Suffolk.
• Enhanced DBS check required.

What We Offer:

• A dynamic and supportive environment where your work has a direct and meaningful impact.
• Competitive salary with opportunities for professional growth and advancement.
• The chance to shape and influence our organisation significantly as we grow.
• Discounts at thousands of brands and retailers.
• 20 days per year in addition to national and bank holidays.
• Salary: £25-30k/annum full-time salary, depending on experience.

If you are ready to make a genuine difference and have the energy, drive, and skills to thrive in this pivotal role, we encourage you to apply today.

To Apply: Please submit your CV.