Pets at Home Retail | Deputy Store Manager
Pets at Home Retail | Deputy Store Manager

Pets at Home Retail | Deputy Store Manager

Bristol Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage store operations, and ensure top-notch customer service.
  • Company: Join Pets at Home, a leading UK pet care business passionate about pets and community.
  • Benefits: Enjoy 28 days paid leave, annual bonuses, and a 20% colleague discount.
  • Why this job: Be part of a fun, vibrant team in a dynamic city with great local amenities.
  • Qualifications: 1 year of retail management experience and strong communication skills required.
  • Other info: Flexible shifts and comprehensive training provided to help you succeed.

The predicted salary is between 28800 - 43200 £ per year.

Deputy Store Manager Bristol (various stores) – Bristol Eastgate, Bristol Bradley Stoke, Bristol Filton and surrounding Who are we? WerePets at Home, one of the UKs leading pet care businesses. If you love pets, you might already be familiar with ourPet Care Centres,Pets Grooming salons, andVets for Petspractices. OurPet Care Centresare community-focused stores, where local teams help local pet owners care for their pets with expertise and passion. Whats the role? Were looking for aDeputy Store Managerto join our team inBristol (various stores). Reporting to theStore Manager, youll be a key part of ourretail management teamand take full responsibility for the store when theStore Manageris unavailable. Youll play a vital role in ensuring the smooth running of all aspects of the store, fromrecruitmentandstock controlto maintaining highstore standardsandcustomer service. Your key responsibilities will include: Leading and inspiring your team to ensure a fun, productive, and customer-focused environment. Maximising salesand ensuring your team performs across all key KPIs. Managing store operations, including recruitment,stock management, and compliance with health and safety. Taking on the role ofDuty Managerin the absence of theStore Manager. Being hands-on, driving the stores success by leading from the front. We provideindustry-leading trainingand support, equipping you with everything you need to deliver exceptional customer service and help us become theBest Pet Care Business in the World. Who are we looking for? You have at least1 years management experiencein aretail environment. Passionate aboutretailwith a proven track record of delivering excellent results and maintaining high standards. Flexible to work a7-day shift pattern, including weekends and bank holidays. A strongteam playerwith exceptional communication skills, able to engage and motivate your team. Ready to undertake6 months of comprehensive training, covering everything fromcustomer serviceandhealth & safetytopet care. About our stores The Pets at Home stores inBristoland the surrounding areas, includingEastgate,Bradley Stoke, andFilton, are well-placed near an array of local amenities, creating a vibrant and convenient working environment. Each location isjust minutesfrom a range of shops, cafes, and restaurants, perfect for quick breaks or after-work outings. Bristols unique blend of urban attractions and green spaces, like the nearbyStoke Park EstateandEastville Park, offers plenty of options for relaxation and outdoor activities. The citys rich cultural scene, including theatres, galleries, and the bustlingHarbourside, adds to the appeal of working in this dynamic area. Withexcellent transport links, includingbus routes,train stations, andeasy access to the M4 and M5 motorways, commuting between stores and around the city is straightforward. This mix of convenience, vibrant city life, and natural beauty makes working in Bristols Pets at Home locations a rewarding experience. Your Benefits We reward and recognise ourretail management teamwith a variety of benefits that support your well-being and career growth. Heres what you can expect: Annual bonusopportunities. 28 dayspaid leave (rising to33 daysafter 2 years), including 8 bank holidays. Birthday day off enjoy a paid day to celebrate! Life Assurance 4 times your annual salary. Company pension contributionof 4%. Colleague discountof 20% across Pets at Home, Pets Grooming, and Vets for Pets, plus 30% off our own brand products. Pets just see people. They arent biased and they dont discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Apply Now If youre ready to take on the exciting challenge ofDeputy Store ManagerinBristol (various stores), dont wait! Apply now, as we may close this vacancy early due to the high volume of applications. Make sure you dont miss out on this opportunity to join a leading retailer and grow your career. JBRP1_UKTJ

Pets at Home Retail | Deputy Store Manager employer: Pets at Home Retail

At Pets at Home, we pride ourselves on being a leading employer in the pet care industry, offering a vibrant work culture that values passion and teamwork. Our Deputy Store Managers in Bristol benefit from comprehensive training, competitive bonuses, and generous leave policies, all while enjoying the dynamic atmosphere of a city rich in culture and green spaces. With excellent transport links and a commitment to employee growth, joining our team means becoming part of a community dedicated to making a positive impact on the lives of pets and their owners.
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Contact Detail:

Pets at Home Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pets at Home Retail | Deputy Store Manager

✨Tip Number 1

Familiarize yourself with the specific stores in Bristol where you're applying. Each location has its own unique vibe and customer base, so understanding the local community can help you stand out during the interview.

✨Tip Number 2

Showcase your passion for pets and retail during your interactions with us. Whether it's through conversations or during any assessments, let your enthusiasm shine through to demonstrate that you're a great fit for our team.

✨Tip Number 3

Prepare to discuss your previous management experiences in detail. Highlight specific examples of how you've led teams, maximized sales, and maintained high standards in a retail environment to show that you have what it takes to excel as a Deputy Store Manager.

✨Tip Number 4

Be ready to talk about your flexibility and availability. Since the role requires working a 7-day shift pattern, demonstrating your willingness to adapt and work weekends or bank holidays will be crucial in making a positive impression.

We think you need these skills to ace Pets at Home Retail | Deputy Store Manager

Retail Management Experience
Team Leadership
Customer Service Excellence
Sales Maximization
Stock Management
Health and Safety Compliance
Communication Skills
Motivational Skills
Problem-Solving Skills
Flexibility in Shift Patterns
Training and Development
Performance Management
Organizational Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Store Manager at Pets at Home. Highlight your relevant management experience and how it aligns with the role's requirements.

Tailor Your CV: Customize your CV to reflect your retail management experience. Emphasize your achievements in sales, team leadership, and customer service, as these are key aspects of the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and retail. Mention specific examples of how you've led teams and improved store performance in previous roles.

Showcase Your Team Player Skills: In your application, highlight your ability to work collaboratively and motivate a team. Provide examples of how you've successfully engaged and inspired your colleagues in past positions.

How to prepare for a job interview at Pets at Home Retail

✨Show Your Passion for Pets

Make sure to express your love for pets during the interview. Share personal stories or experiences that highlight your passion for animal care, as this aligns with the company's values and mission.

✨Demonstrate Leadership Skills

As a Deputy Store Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and engage others.

✨Know the Business

Familiarize yourself with Pets at Home's services, such as grooming and veterinary practices. Understanding their offerings will show your commitment and help you discuss how you can contribute to the store's success.

✨Prepare for Situational Questions

Expect questions about handling specific situations, like managing stock or dealing with customer complaints. Think of scenarios from your previous experience where you successfully navigated challenges and improved store operations.

Pets at Home Retail | Deputy Store Manager
Pets at Home Retail
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  • Pets at Home Retail | Deputy Store Manager

    Bristol
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2026-12-26

  • P

    Pets at Home Retail

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