Cruise Sales & Operations Manager

Cruise Sales & Operations Manager

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the launch of a new cruise website and manage sales operations.
  • Company: Join a top Tour Operator expanding their cruise offerings.
  • Benefits: Enjoy a competitive salary, travel incentives, and excellent perks.
  • Why this job: Make your mark in a newly created role with growth potential.
  • Qualifications: Experience in cruise operations and strong leadership skills required.
  • Other info: Flexible location options: Birmingham, Peterborough, or London.

The predicted salary is between 36000 - 60000 £ per year.

We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website. The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website.

Our client’s ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they’ll really be able to add their own stamp! In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits.

Please note - this role can be Birmingham / Peterborough / London based.

Role of Cruise Sales & Operations Manager:
  • Oversee the upcoming launch of a bookable website.
  • Manage commercial relationships with our client's top performing cruise lines and agents.
  • Foster a positive and thriving environment between our client and cruise lines.
  • Monitor and manage sales targets and margin improvement.
  • Build product relevant to promotion and target market and recommend pricing relevant to channel.
  • Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.
Skills required for the role:
  • Customer Focus – Demonstrate a strong focus on customer service and exceeding expectations.
  • Leadership – Ability to lead and motivate a large, diverse team.
  • Crisis Management – Calm under pressure with the ability to handle unexpected situations.
  • Organisational Skills – Exceptional time management, scheduling, and multi-tasking abilities.
  • Strong commercial awareness.

If you’re interested in learning more about this Cruise Sales & Operations Manager role, please press the apply online button now!

Cruise Sales & Operations Manager employer: Succeed Recruitment Solutions

Join a leading Tour Operator that values innovation and employee growth, offering a dynamic work culture where your contributions directly impact the launch of an exciting new cruise website. With competitive salaries, travel industry incentives, and a supportive environment in vibrant locations like Birmingham, Peterborough, or London, this role as Cruise Sales & Operations Manager provides a unique opportunity to shape the future of cruise offerings while enjoying excellent benefits and career development.
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Contact Detail:

Succeed Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cruise Sales & Operations Manager

✨Tip Number 1

Network within the cruise industry. Attend industry events, webinars, and trade shows to connect with professionals who can provide insights or even refer you to opportunities. Building relationships can give you an edge in landing this role.

✨Tip Number 2

Familiarise yourself with the latest trends in cruise sales and operations. Stay updated on market changes, customer preferences, and technological advancements, especially regarding online booking systems, as this knowledge will be crucial for the role.

✨Tip Number 3

Demonstrate your leadership skills by sharing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and lead a diverse team will resonate well with potential employers.

✨Tip Number 4

Prepare to discuss your crisis management experiences. Given the nature of the role, being able to showcase how you've handled unexpected situations calmly and effectively will set you apart from other candidates.

We think you need these skills to ace Cruise Sales & Operations Manager

Customer Service Excellence
Leadership and Team Management
Crisis Management
Organisational Skills
Time Management
Commercial Awareness
Sales Target Monitoring
Relationship Management
Product Development
Marketing Strategy
Website Launch Experience
Negotiation Skills
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the cruise sector, particularly any operational or managerial roles. Emphasise your achievements in sales and customer service to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cruise industry and your understanding of the role. Mention specific examples of how you've successfully managed commercial relationships or launched new products in previous positions.

Highlight Key Skills: In your application, clearly demonstrate your leadership abilities, crisis management skills, and organisational prowess. Use concrete examples to illustrate how you've excelled in these areas in past roles.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to shape the cruise offering and website launch. Let them know why you are the perfect fit for this newly created role and how you plan to make an impact.

How to prepare for a job interview at Succeed Recruitment Solutions

✨Showcase Your Cruise Industry Knowledge

Make sure to brush up on the latest trends and developments in the cruise sector. Being able to discuss specific cruise lines, their offerings, and how they compare can demonstrate your expertise and passion for the industry.

✨Highlight Leadership Experience

Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to motivating diverse groups and how you’ve handled challenges, as this role requires strong leadership skills.

✨Demonstrate Customer Focus

Be ready to share instances where you've gone above and beyond to meet customer expectations. This will show that you understand the importance of customer service in the cruise industry and are committed to enhancing the client experience.

✨Prepare for Crisis Management Scenarios

Think of examples where you've effectively managed crises or unexpected situations. The ability to remain calm under pressure is crucial, so be prepared to discuss how you handle stress and make quick decisions.

Cruise Sales & Operations Manager
Succeed Recruitment Solutions
Location: Birmingham
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