Field Service Engineer Beckman Coulter Diagnostics South West London Pathology

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. And no matter where you look here, at the heart of what we do, you’ll witness our shared purpose - helping realize life’s potential - in action. Our work helps improve millions of lives.

The Field Service Engineer for Beckman Coulter Diagnostics is responsible for providing excellent support to our Customers while installing and maintaining diagnostic instrumentation and systems in hospitals and stand-alone laboratory environments. You'll be the face of Beckman Coulter to customers and support them, directly impacting patient health and overall well-being. This position is part of the Customer Care Department located within the following boroughs in London: Borough of Kingston, Borough of Merton, Borough of Wandsworth, Borough of Sutton, Borough of Croydon, Borough of Richmond, County of Surrey and will be fully remote.

At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the Customer Care Team and report to the Service Manager responsible for ensuring customer satisfaction in the field. If you thrive in an amazing role and want to work to build a world-class Customer Care organization—read on.

In this role, you will have the opportunity to:

• Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway Program as part of our culture to develop and grow our teams.
• Be supported by a strong leadership team, involved in key projects to deliver successful installations for our Customers that meet their requirements and that of our company.
• Complete troubleshooting, installation, validation, preventative maintenance, modifications and repairs on Beckman Coulter equipment.
• Support laboratory systems in the field of clinical diagnostics and automation. You'll partner with the customer not only on technical issues, but how to maximize the instrument's usage.

The essential requirements of the job include:

• Associate degree (Engineer & Technology, biomedical, instrumentation, electrical engineering, robotic, Computer Science, health informatics or related) or validated equivalent experience.
• Hold a current valid driver’s license.
• Ability to travel and provide support in assigned geography. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.
• Willingness to diagnose and repair mechanical, electromechanical, robotics, and/or electronic medical equipment, familiar with IT infrastructures.

It would be a plus if you also possess previous experience in:

• Self-motivated role, very well self-organized, have a high level of initiative and communicate effectively with a wide range of hierarchical levels.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home when not at customer sites. Additional information about this remote work arrangement will be provided by your interview team.

Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. We offer a broad array of comprehensive, competitive benefit programs that contribute to associates’ and their families’ lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

We believe that creativity and innovation thrive when the most diverse set of voices are heard, and that’s why we’re taking concrete steps to ensure that we’re fostering an inclusive and engaging workplace for our team.

If you’d like to learn more, read stories from our associates or contact one of our recruiters. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The “EEO is the Law” poster is available. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.