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- Tasks: Guide customers through their car buying journey and deliver exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a company pension scheme.
- Why this job: Be part of a dynamic team focused on creating outstanding customer experiences and personal growth.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a willingness to learn are key.
- Other info: Diversity is valued; all enthusiastic applicants are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive, you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day:
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful skills and qualifications:
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team's success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive in Bury St. Edmunds employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Bury St. Edmunds
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or industry professionals in the automotive sector. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Think of specific examples where you exceeded targets or provided exceptional customer service, as these stories will resonate well with the hiring team.
✨Tip Number 4
Showcase your enthusiasm for the role and the automotive industry during any interactions. A genuine passion for helping customers and a positive attitude can set you apart from other candidates.
We think you need these skills to ace Sales Executive in Bury St. Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Emphasise any achievements that demonstrate your ability to meet targets and build relationships, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as delivering outstanding customer service and your interest in the automotive industry.
Showcase Your Skills: In your application, clearly outline your organisational skills, attention to detail, and communication abilities. Provide examples of how you've successfully navigated customer interactions or sales processes in the past.
Research the Company: Familiarise yourself with Group 1 Automotive's values and mission. Reflect this understanding in your application by aligning your personal values with theirs, particularly around respect, integrity, and teamwork.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Passion for Customer Service
As a Sales Executive, your ability to connect with customers is crucial. During the interview, share specific examples of how you've gone above and beyond to provide excellent customer service in previous roles. This will demonstrate your genuine interest in helping customers and your commitment to delivering outstanding experiences.
✨Demonstrate Product Knowledge
Familiarise yourself with Mercedes-Benz vehicles and their features before the interview. Being able to discuss the brand's offerings and how they meet customer needs will show that you're proactive and serious about the role. It also highlights your willingness to learn and grow within the company.
✨Highlight Your Sales Achievements
Prepare to discuss your past sales experiences and any targets you've met or exceeded. Use specific metrics or examples to illustrate your success. This will help the interviewer see your potential to contribute to their sales goals and your ability to build relationships with customers.
✨Emphasise Teamwork and Values
Group 1 Automotive values teamwork and professionalism. Be ready to talk about how you've worked effectively in teams and how you align with their core values of respect, integrity, transparency, and professionalism. This will show that you're not just a good fit for the role, but also for the company culture.
