Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage the Casino Department, ensuring smooth operations and guest satisfaction.
- Company: Join a dynamic cruise line known for its vibrant entertainment and exceptional service.
- Benefits: Enjoy competitive pay, travel opportunities, and a fun work environment on board.
- Why this job: Be part of an exciting team, engage with guests, and enhance your leadership skills.
- Qualifications: 2-5 years of managerial experience in a casino or hospitality setting required.
- Other info: Must be willing to work on a ship and may need a work permit.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff.
Hiring Requirements:
- Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred).
- Satisfactory completion of Gaming Board/Commission approved dealer school.
- Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities.
- Ability to manage headcount within area as it relates to and supports the business needs of the vessel.
- Very strong management skills in a multicultural and dynamic environment.
- Very strong communication, problem solving, decision making, and interpersonal skills.
- Superior customer service, teambuilding and conflict resolution skills.
- Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
- Intermediate computer software skills required.
- Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections.
- Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function.
- Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work.
- Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment.
- Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Casino Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Manager
✨Tip Number 1
Familiarise yourself with the specific gaming regulations and compliance standards relevant to the cruise line industry. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 2
Network with professionals in the casino and hospitality sectors, especially those with experience in cruise lines. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends and challenges in casino management.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed diverse teams in previous roles. Highlight your ability to motivate and develop staff, as well as your experience in conflict resolution and team building.
✨Tip Number 4
Prepare to discuss your financial acumen in detail, particularly how you've identified cost efficiencies and driven revenue growth in past positions. Be ready to share concrete examples of promotional strategies you've implemented that led to increased guest satisfaction and profitability.
We think you need these skills to ace Casino Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in casino management, particularly in upscale hotels, resorts, or cruise lines. Emphasise your achievements in revenue generation and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in managing diverse teams. Mention specific examples of how you've successfully handled financial aspects and improved customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong management, communication, and problem-solving skills. Provide examples of how you've used these skills to resolve conflicts and enhance team performance.
Showcase Your Educational Background: If you have a degree in hospitality management or business administration, make sure to mention it prominently. If you have completed any relevant training, such as dealer school, include that information as well.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Casino Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, particularly in multicultural environments. Highlight your experience in motivating staff and resolving conflicts.
✨Understand Financial Management
Be ready to discuss your experience with managing the financial aspects of a casino operation. Familiarise yourself with key accounting principles and be prepared to explain how you've identified cost efficiencies and driven revenue growth through promotions.
✨Emphasise Customer Service Excellence
Customer satisfaction is crucial in this role. Prepare to share specific instances where you've gone above and beyond to ensure guest satisfaction. Discuss your approach to building relationships with VIPs and how you handle customer feedback.
✨Know the Gaming Regulations
Make sure you're well-versed in gaming rules and regulations. Be prepared to discuss how you've maintained compliance in previous roles and how you would ensure that your team adheres to these standards in the casino environment.
