Field Service Technician - Camden

Position: Field Service Technician – Camden, London

Client:

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 851e8e59ca2c

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Gaming:

Welcome to the world of land-based gaming. Light & Wonder’s gaming team develops cutting-edge technology, products, and content for iconic casinos and operators worldwide.

Position Summary:

Salary: £25,000 basic salary plus £1,300 shift allowance

Location: Camden and surrounding areas

Light & Wonder is recruiting Field Service Technicians for customer sites around Camden, North London. Responsibilities include service, installation, and repair of betting and gaming terminals.

Job Summary:

As a Field Service Technician, you will ensure high service standards, provide training to customers, and contribute to developing customer service procedures. Travel within your designated area is required, with occasional travel to other areas. The role involves working 40 hours per week on a rolling 5-day schedule, with a company van, mobile phone, tablet, and tools provided.

Key Responsibilities:

• Ensure high standards for new shop installations.
• Coordinate and supervise equipment removal from customer premises.
• Maintain good customer relationships and provide operational guidance and updates on software/hardware.
• Perform shop maintenance and service visits regularly.
• Log concerns, incidents, and customer feedback.

Qualifications:

• Experience in a technical role, preferably in gaming, electronics, or IT.
• Passion for technology and eagerness to learn new systems.
• Clear communication skills.
• Good time management and target-oriented work ethic.
• Full UK driving license.
• Relevant qualifications or little experience considered.

Light & Wonder employs over 350 people in the UK and is part of a global company with 10,000 employees across 50+ countries. We offer first-class training, support, career development, competitive salary, benefits, and bonuses.

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