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- Tasks: Analyse customer insights and develop data analysis skills while managing multiple projects.
- Company: Join Market Intelligence International, a leading market research firm with global clients.
- Benefits: Enjoy hybrid working, a competitive salary, and a clear career path for growth.
- Why this job: Be part of a fun, multicultural team that values your insights and fosters professional development.
- Qualifications: Recent graduates with strong analytical skills and knowledge of Excel and reporting tools are encouraged to apply.
- Other info: This is a 1-year contract with potential for permanent placement.
The predicted salary is between 22000 - 24000 £ per year.
1 year contract - that has potential to become a permanent position.
Hybrid working pattern - 3 days in London office and 2 days from home.
Salary £26,000-£27,000 per annum.
MARKET INTELLIGENCE INTERNATIONAL (Market ii) is a leading international market research company specialising in helping organisations improve customer experience and retention whilst increasing operational efficiency and service quality. With offices in London and Boston, we work with global organisations (mainly B2B) such as Ricoh, Boston Scientific, Hologic & Hitachi to help them better understand their customers’ valued insight.
Working through various channels of customer feedback (Web, Phone, email, SMS, QR) in over 25 languages, we turn insight into reliable and actionable deliverables via online reporting, onsite workshops, presentations and consulting. This is initially a 1-year post and we are looking for a motivated individual with a strong academic background to become part of a multicultural, brilliant and fun team. For the successful candidate, we will help nurture and provide a clear career path to then potentially develop and promote within our organisation.
Key responsibilities:
- Developing your data analysis skills and understanding of the customer insight gained for our clients.
- We will help you develop skills and best practice in critical thinking, data analysis, project management and client account management.
- You will learn how to manage multiple projects against set and ongoing timelines.
- Enable you to develop client relationship skills, improve your Excel and BI tool learning and flourish into a critical member of our team.
- Learning and developing how to deliver high-quality reports within agreed timescales.
- Supporting Account and Project teams with analysis, report production and help liaise between the teams and the co-ordination of deliverables.
The ideal candidate:
- An inquisitive, open-minded and pro-active mindset.
- Graduated within the last 2 years.
- Worked on and mature in your workshop presenting abilities.
- Happy to delve into data and discuss findings.
- Taking data, narrative and insight and turning it into a meaningful story.
- Strong communication skills and the ability to manage workloads.
- Have good knowledge of Excel & PowerPoint and ideally some experience of reporting tools such as Looker, Tableau, Power BI, SPSS.
- Mind-set of working on ongoing programs not just project-based ones.
- Numerate & analytical, able to delve into detail but understand the strategic view.
- Thorough, methodical, logical and process driven.
- Commercial awareness and business acumen.
Graduate Customer Insight Analyst employer: Market Intelligence International
Contact Detail:
Market Intelligence International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Customer Insight Analyst
✨Tip Number 1
Familiarise yourself with the key tools mentioned in the job description, such as Excel, Power BI, and Tableau. Consider taking online courses or tutorials to enhance your skills in these areas, as being proficient will set you apart from other candidates.
✨Tip Number 2
Showcase your analytical mindset by preparing examples of how you've used data to derive insights in past projects or studies. Be ready to discuss these during interviews, as they will demonstrate your ability to turn data into meaningful narratives.
✨Tip Number 3
Network with professionals in the market research field, especially those who work in customer insights. Attend relevant webinars or industry events to make connections and gain insights into the role, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for the interview by practising your presentation skills. Since the role involves workshop presenting, consider creating a mock presentation based on a hypothetical data analysis project to showcase your ability to communicate findings effectively.
We think you need these skills to ace Graduate Customer Insight Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Graduate Customer Insight Analyst. Emphasise your analytical abilities, communication skills, and any experience with data analysis tools like Excel or Power BI.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific projects or experiences that demonstrate your ability to analyse data and present insights effectively. Show how your background makes you a great fit for their multicultural team.
Showcase Your Academic Achievements: Since the ideal candidate has a strong academic background, include your degree details, relevant coursework, and any projects that involved data analysis or customer insights. This will help demonstrate your readiness for the role.
Prepare for Potential Interview Questions: Think about how you would answer questions related to data analysis, project management, and client relationships. Be ready to discuss how you've turned data into actionable insights in past experiences, as this is key for the role.
How to prepare for a job interview at Market Intelligence International
✨Show Your Analytical Skills
As a Graduate Customer Insight Analyst, you'll need to demonstrate your analytical abilities. Be prepared to discuss any relevant projects or coursework where you've used data analysis. Highlight your experience with tools like Excel, Power BI, or Tableau, and be ready to explain how you turned data into actionable insights.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice explaining complex data findings in simple terms. During the interview, focus on how you can convey insights effectively, whether through verbal communication or presentations. Consider preparing a brief presentation on a past project to showcase your workshop presenting abilities.
✨Demonstrate Your Curiosity
The ideal candidate is inquisitive and open-minded. Prepare questions about the company's approach to customer insight and how they gather feedback. Showing genuine interest in their processes will reflect your proactive mindset and eagerness to learn and grow within the team.
✨Highlight Your Project Management Skills
You'll be managing multiple projects, so it's crucial to demonstrate your organisational skills. Share examples of how you've successfully managed timelines and deliverables in previous roles or academic projects. Discuss any tools or methods you use to stay organised and ensure quality in your work.
