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For Companies At a Glance
- Tasks: Lead a team, drive sales, and ensure top-notch customer service.
- Company: Join a rapidly growing company making waves in the UK market.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Perfect for those who thrive on variety and want to make a real impact.
- Qualifications: People management experience and strong communication skills are essential.
- Other info: No storage experience needed; just bring your passion for customer service!
About You:
Experience, qualification, and soft skills are essential for success in this opportunity. In this unique and exciting entry-level management role, we are looking for a goal-orientated manager with a proven sales track record. The company is growing at a fast rate within the UK. The ideal candidate enjoys variety, has excellent communication skills, and can provide exceptional customer service. The role requires someone who is organised, self-motivated, and can manage their own and others’ time effectively. A good level of numeracy is also necessary in this role. Storage experience is not necessary, but people management experience at some level is essential. Experience in achieving KPIs is also beneficial.
The key aspects of the role include:
- Converting sales
- Maintaining site standards
- Staff and rota management
- Administration
Who we’re looking for:
- Likes variety, has excellent communication skills, and can provide exceptional customer service
- People management experience and self-motivation
- A good level of numeracy and organisation
What you’ll do:
- Sales and Customer Service: Convert sales and help customers make informed decisions, achieve sales targets by maximising sales opportunities, provide stellar customer service, resolve complaints, and address concerns while keeping our values in mind.
- Supervise and train employees: Organise rotas, give sales training, delegate tasks, and help with employee performance management. Motivate staff, giving praise when things go well and helping them improve in areas they need to.
- Help others achieve their goals through leadership: Provide encouragement and advice on how to meet budgets and get results.
- Assume responsibility in the Store Manager’s absence: Develop and grow the store alongside the manager, achieving revenue and growth targets. Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return. Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with urgency.
- Maintenance and administration: Take pride in the site and maintain excellent standards. Keep the site safe and healthy for staff and customers. Ensure company systems, policies, and procedures run smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness.
Please apply now if you genuinely like to offer customers world-class service and are passionate about customer service and solutions-based sales. We welcome applicants to call in to discuss the role following their online application.
Assistant Branch Manager employer: Templewood Recruitment
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager
✨Tip Number 1
Familiarise yourself with the company's values and mission. During your interactions, whether in interviews or informal chats, demonstrate how your personal values align with theirs. This shows that you're not just looking for a job, but are genuinely interested in contributing to their success.
✨Tip Number 2
Prepare specific examples from your past experiences that highlight your people management skills and ability to achieve KPIs. Be ready to discuss how you motivated your team or resolved conflicts, as these stories will showcase your leadership potential.
✨Tip Number 3
Research common sales techniques and customer service strategies relevant to the industry. Being able to discuss these during your conversations will demonstrate your proactive approach and readiness to excel in the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and show that you’re a good fit for the team.
We think you need these skills to ace Assistant Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in sales and people management. Use specific examples to demonstrate your achievements, such as meeting KPIs or providing exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention how your skills align with the company's values and the key aspects of the role.
Highlight Soft Skills: In your application, emphasise your communication skills, organisation, and self-motivation. Provide examples of how you've successfully managed time and motivated others in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as an Assistant Branch Manager. Mention your willingness to learn and grow within the company, and how you can contribute to its success.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Sales Achievements
Be prepared to discuss your previous sales experiences and how you achieved your targets. Use specific examples to demonstrate your ability to convert sales and provide exceptional customer service.
✨Highlight People Management Skills
Since the role requires people management experience, share instances where you've successfully supervised or trained employees. Emphasise your ability to motivate staff and manage performance effectively.
✨Demonstrate Organisational Skills
Discuss how you manage your time and organise tasks, especially in a fast-paced environment. Provide examples of how you've handled multiple responsibilities while maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Prepare scenarios where you've resolved complaints or improved customer satisfaction, showcasing your commitment to service excellence.
