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- Tasks: Lead exciting CRM campaigns and drive client success through data insights.
- Company: Join Major Players, a top digital marketing agency with a commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, professional coaching, birthday off, and hybrid working options.
- Why this job: Be part of a dynamic team that values innovation and fresh ideas in the marketing space.
- Qualifications: 2-3 years in a digital/CRM agency, excellent communication skills, and CRM expertise required.
- Other info: Work in a vibrant Central London office with flexible hybrid arrangements.
The predicted salary is between 34000 - 51000 £ per year.
Major Players are partnering with a dynamic and rapidly growing marketing agency to recruit for a CRM Senior Account Manager.
Role overview:
- End-to-end campaign leadership: Leverage data insights (with dedicated data science support) to understand performance, pinpoint key opportunities, and brief in impactful campaigns that drive significant value for clients.
- Exceptional client partnerships: Cultivate strong, lasting relationships through proactive communication and a genuine commitment to client success.
- Drive innovation: Contribute to a culture of continuous improvement by identifying and championing new ways to translate data intelligence into tangible client results. You'll be empowered to test and implement innovative strategies.
Key skills:
- At least 2-3 years experience working in a digital/CRM agency.
- A CRM specialist.
- Excellent communicator with proven client management and project management experience.
- Ideally you will have worked on Bloomreach CRM system previously.
- Previous experience working with hospitality and lifestyle clients would be advantageous.
What kind of person will excel?
- A maverick thinker & doer: Someone who brings fresh ideas to the table and isn't afraid to challenge the status quo in CRM.
- A passionate industry enthusiast: Ideally with an interest in hospitality, retail, and digital marketing, eager to grow within a dynamic business.
- Strategic with CRM acumen: Someone who can blend innovative thinking with practical CRM knowledge and experience.
Salary & benefits: £40-45,000 depending on experience, professional coaching with in-house team coach, birthday day off, regular rewards and recognition, access to several London workspaces.
Office location & work policy: Central London office - hybrid working - 1 day per week in office (with option to do more but flexibility if you need it!).
If you would like a confidential chat about this role, please get in contact with me: lydia.swindell@majorplayers.co.uk - please note due to the volume of applications, I am only able to speak to candidates that meet the requirements of this role.
Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.
CRM Senior Account Manager employer: Major Players | B Corp™
Contact Detail:
Major Players | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Senior Account Manager
✨Tip Number 1
Familiarise yourself with the Bloomreach CRM system, as having hands-on experience with this platform can set you apart from other candidates. Consider taking online courses or tutorials to boost your knowledge and demonstrate your commitment to mastering the tools used in the role.
✨Tip Number 2
Showcase your ability to cultivate strong client relationships by preparing examples of past successes. Think about specific instances where your proactive communication led to improved client satisfaction or project outcomes, as this will resonate well with the hiring team.
✨Tip Number 3
Stay updated on the latest trends in digital marketing and CRM strategies, especially within the hospitality and lifestyle sectors. Being able to discuss current innovations and how they can be applied to enhance client campaigns will demonstrate your passion and strategic thinking.
✨Tip Number 4
Prepare to discuss how you've driven innovation in previous roles. Think of specific examples where you identified opportunities for improvement and implemented new strategies that resulted in measurable success, as this aligns perfectly with the company's culture of continuous improvement.
We think you need these skills to ace CRM Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital and CRM agencies, particularly any work with the Bloomreach CRM system. Emphasise your client management and project management skills, as well as any relevant experience in hospitality and lifestyle sectors.
Craft a Compelling Cover Letter: In your cover letter, express your passion for CRM and digital marketing. Share specific examples of how you've driven innovation and improved client outcomes in previous roles. Show that you understand the importance of data insights in campaign leadership.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including a section in your application that demonstrates your ability to cultivate strong client relationships. You could mention any successful projects where proactive communication led to positive results.
Highlight Your Maverick Thinking: The job description mentions the need for a maverick thinker. Use your application to illustrate how you've challenged the status quo in your previous roles. Provide examples of fresh ideas you've implemented that have made a tangible impact on client success.
How to prepare for a job interview at Major Players | B Corp™
✨Showcase Your CRM Expertise
Make sure to highlight your experience with CRM systems, especially if you've worked with Bloomreach. Be prepared to discuss specific campaigns you've led and the results achieved, as this will demonstrate your capability in managing client accounts effectively.
✨Demonstrate Strong Communication Skills
As a Senior Account Manager, exceptional communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've built strong client relationships and handled challenging situations in the past.
✨Bring Innovative Ideas
This role values maverick thinkers, so come ready with fresh ideas on how to leverage data insights for impactful campaigns. Think about innovative strategies you've implemented before and be ready to discuss how they could apply to potential clients.
✨Research the Company and Industry
Familiarise yourself with the marketing agency's work, particularly in hospitality and lifestyle sectors. Understanding their client base and recent campaigns will allow you to tailor your responses and show genuine interest in the role.
