Shop Manager, Fareham

Shop Manager, Fareham

Fareham Full-Time 25000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage stock, and create a welcoming shop experience.
  • Company: Join a charity dedicated to supporting local children and families.
  • Benefits: Enjoy a competitive salary, 24 days holiday, and a pension scheme.
  • Why this job: Make a real impact in your community while developing leadership skills.
  • Qualifications: Strong interpersonal skills and a compassionate nature are essential.
  • Other info: Full-time role with some Saturday shifts; apply early to secure your chance!

The predicted salary is between 25000 - 28000 £ per year.

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Manager for our Fareham store to help run our shop and raise our profile in the area. Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Managers to reflect this in their approach to work.

Working alongside the Assistant Shop Manager and team of volunteers, it is essential that you have strong interpersonal skills and a compassionate nature.

Key Responsibilities
  • To provide day-to-day direction, training and coaching of the Assistant Shop Manager and volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities.
  • To produce a weekly work rota ensuring that the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
  • To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly.
  • To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House.
  • To ensure that the shop premises comply with Health & Safety legislation for staff and customers.

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters! We are looking for someone to work full time, 5 days per week (35 hours). Will include some Saturday working. Salary: GBP 13.27 per hour.

To apply: You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures. Should you require any adjustments, or if you would like to speak to someone before applying, then please contact Clare Froud, People Advisor on 01962 763713.

We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Shop Manager, Fareham employer: Naomi House & Jacksplace

As a Shop Manager in Fareham, you will be part of a compassionate team dedicated to making a difference in the lives of local children and families. Our inclusive work culture fosters personal growth and development, offering training opportunities and a supportive environment where every role is valued. With competitive benefits including 24 days of holiday and a group pension scheme, we ensure that our employees feel appreciated and motivated to contribute to our mission.
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Contact Detail:

Naomi House & Jacksplace Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager, Fareham

✨Tip Number 1

Familiarise yourself with the charity's mission and values. Understanding what drives the organisation will help you align your approach and demonstrate your commitment during any interviews or discussions.

✨Tip Number 2

Network within the local community and retail sector. Engaging with local businesses and community members can provide insights into the shop's reputation and needs, which you can leverage in your application.

✨Tip Number 3

Prepare to discuss your experience in managing teams and training staff. Highlighting specific examples of how you've successfully led a team or improved customer service will set you apart from other candidates.

✨Tip Number 4

Showcase your understanding of financial controls and stock management. Being able to articulate your experience with till reconciliation and inventory management will demonstrate your capability to handle the shop's operations effectively.

We think you need these skills to ace Shop Manager, Fareham

Interpersonal Skills
Leadership and Team Management
Customer Service Excellence
Merchandising Skills
Stock Management
Financial Acumen
Health and Safety Compliance
Training and Coaching
Problem-Solving Skills
Time Management
Communication Skills
Compassionate Nature
Organisational Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use bullet points for clarity and focus on achievements that demonstrate your ability to increase income and improve customer experience.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and the charity's mission. Highlight your interpersonal skills and compassionate nature, as these are essential for the position. Be sure to mention any specific experiences that showcase your ability to manage a team and handle financial controls.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Naomi House & Jacksplace

✨Show Your Passion for the Cause

Make sure to express your enthusiasm for the charity's mission during the interview. Discuss how your values align with their goals and how you can contribute to making a positive impact in the community.

✨Demonstrate Leadership Skills

As a Shop Manager, you'll be leading a team of volunteers. Be prepared to share examples of your previous leadership experiences, focusing on how you've trained and motivated others in past roles.

✨Prepare for Customer Interaction Scenarios

Since customer service is key in this role, think of potential scenarios you might face in the shop. Practice how you would handle difficult customers or situations to showcase your interpersonal skills.

✨Know Your Numbers

Familiarise yourself with basic financial concepts relevant to retail, such as till reconciliation and sales reporting. Being able to discuss these topics confidently will demonstrate your readiness for the financial responsibilities of the role.

Shop Manager, Fareham
Naomi House & Jacksplace
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