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- Tasks: Lead quality and compliance efforts to support individuals with disabilities.
- Company: Hearth Support Services is dedicated to empowering individuals with disabilities.
- Benefits: Enjoy flexible work arrangements and opportunities for professional development.
- Why this job: Make a real difference while working in a supportive and collaborative environment.
- Qualifications: Experience in quality and compliance, preferably in disability or healthcare sectors.
- Other info: Be part of a team committed to continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
As the Quality & Compliance Lead at Hearth Support Services, you will play a pivotal role in achieving accreditation and compliance requirements while ensuring best practices, continuous improvement, and innovation. Reporting to the GM Business Improvement and Compliance, this position is instrumental in upholding Hearth's commitment to delivering high-quality support that empowers individuals with disabilities to live their best lives.
What You'll Be Doing:
- Undertaking the review of policies and procedures to ensure alignment with the NDIS practice standards, as well as keeping abreast of changing NDIS compliance requirements.
- Overseeing and executing the internal audit program and audit preparation.
- Incident Management including escalation to the NDIS Quality and Safeguards Commission and other regulatory bodies.
- Reporting to external bodies, including monthly reporting requirements to the NDIS.
- Managing the Health and Safety program for all our employees.
- Working with multiple stakeholders on key initiatives to drive quality and compliance (i.e. support plans, service agreement reviews, medication and BSP reviews, training requirements, and system improvements).
- Planning processes to include short and long-range planning for operational efficiency and productivity and key investment (funding) decisions.
- As the Authorised Program Officer, ensuring all relevant state guidelines to act as an Authorised Program Officer (APO) are met.
Requirements:
- Experience in a quality and compliance role, preferably within the disability, healthcare, or community services sector.
- Demonstrable expertise in quality management systems, accreditation frameworks, and regulatory compliance.
- Strong analytical and problem-solving skills, with the ability to identify and address complex quality and compliance issues.
- Excellent communication and stakeholder management skills, with the ability to influence and educate others.
- Thorough knowledge of relevant legislation, standards, and best practices within the NDIS.
- Tertiary qualifications in a relevant field related to Disability or other Health-related areas.
Opportunities for professional development and career advancement. Flexible work arrangements and a supportive, collaborative work environment. A chance to make a real difference in the lives of those we support.
Quality & Compliance Lead employer: Buscojobs
Contact Detail:
Buscojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Lead
✨Tip Number 1
Familiarise yourself with the NDIS practice standards and compliance requirements. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to quality and compliance in the disability sector.
✨Tip Number 2
Network with professionals in the disability and healthcare sectors. Attend relevant workshops or seminars to connect with others who are already in similar roles, as they can provide insights and potentially refer you to opportunities at Hearth Support Services.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed quality and compliance issues in the past. Highlighting your analytical and problem-solving skills with real-life scenarios will make you stand out during the interview process.
✨Tip Number 4
Showcase your communication and stakeholder management skills by preparing to discuss how you've influenced and educated others in previous roles. This is crucial for the Quality & Compliance Lead position, so be ready to share your strategies and successes.
We think you need these skills to ace Quality & Compliance Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality and compliance, particularly within the disability or healthcare sectors. Use specific examples that demonstrate your expertise in quality management systems and regulatory compliance.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for quality and compliance in the disability sector. Mention how your skills align with Hearth Support Services' mission and values, and provide examples of how you've successfully managed compliance issues in the past.
Highlight Relevant Qualifications: In your application, emphasise your tertiary qualifications related to Disability or Health. If you have any additional certifications or training in quality management or compliance, be sure to include those as well.
Showcase Stakeholder Management Skills: Demonstrate your excellent communication and stakeholder management skills in your application. Provide examples of how you've influenced and educated others in previous roles, especially in relation to compliance and quality initiatives.
How to prepare for a job interview at Buscojobs
✨Understand NDIS Compliance
Familiarise yourself with the NDIS practice standards and compliance requirements. Be prepared to discuss how your previous experience aligns with these standards and how you can contribute to maintaining compliance at Hearth Support Services.
✨Showcase Your Analytical Skills
Prepare examples of how you've tackled complex quality and compliance issues in the past. Highlight your problem-solving abilities and be ready to discuss specific situations where your analytical skills made a difference.
✨Communicate Effectively
Demonstrate your excellent communication skills by articulating your thoughts clearly during the interview. Practice explaining complex concepts in simple terms, as you'll need to influence and educate various stakeholders in this role.
✨Highlight Stakeholder Management Experience
Be ready to discuss your experience working with multiple stakeholders on key initiatives. Share specific examples of how you've successfully collaborated with others to drive quality and compliance improvements.
