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- Tasks: Join our B2B BizOps team to drive success in distribution partnerships.
- Company: Viator, a Tripadvisor company, offers 300,000+ travel experiences for unforgettable memories.
- Benefits: Enjoy flexible remote work, competitive pay, tuition assistance, and travel perks.
- Why this job: Be part of a dynamic team that values curiosity, collaboration, and personal growth.
- Qualifications: 2+ years in business operations or data-driven roles; familiarity with Excel, Tableau, or SQL.
- Other info: We embrace diversity and support your unique journey in the travel industry.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier.
As a key member of our B2B BizOps team, the Business Operations Associate will play a hands-on role in driving the day-to-day success of our distribution partnerships team—one of Viator’s fast growing revenue channels. This is a high-impact, execution-focused role ideal for someone who thrives on solving problems, analyzing performance data, and supporting commercial teams with the tools, insights, and processes they need to scale.
- Collaborate cross-functionally, build dashboards, and contribute to initiatives that improve efficiency and accelerate growth.
- Support the preparation of key materials (e.g., QBRs), helping consolidate and analyze data to inform team decisions and partner strategy.
- Build and maintain dashboards and reports using tools like Tableau and Salesforce to track KPIs and performance.
- Collaborate with cross-functional teams (Marketing, Product, Finance) to ensure alignment and smooth execution of initiatives.
- Help identify and implement operational improvements that eliminate bottlenecks and improve team workflows.
- Troubleshoot day-to-day issues, provide ad hoc analysis, and act as a go-to problem solver for the B2B team.
- Support the operational needs of the account management and partnerships team with tools, processes, and insights.
What We’re looking For:
- ~2+ years of experience in business operations, sales operations, consulting, or a data-driven role.
- Familiarity with tools like Excel/Google Sheets, Tableau, or SQL—bonus points if you’ve worked with Salesforce.
- Strong analytical mindset: you’re comfortable working with data, drawing insights, and communicating them clearly.
- Attention to detail and ability to manage multiple workstreams in a fast-paced environment.
- A self-starter attitude—you’re resourceful, organized, and ready to learn.
- A team player with great communication skills and a desire to work cross-functionally.
Perks of Working at Viator:
- Competitive compensation packages, including base salary and annual bonuses.
- “Work your way” with flexibility to suit your lifestyle.
- Flexible schedule. Work-life balance is ingrained in our culture by design.
- Donation matching. We match qualifying charitable donations annually.
- Tuition assistance. Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself.
- Travel perks. We provide discounts and more.
- Employee assistance program. Resources and programs to help you through life’s challenges.
- Health benefits. Great coverage and competitive premiums.
Our Values:
- We aspire to lead.
- We’re relentlessly curious.
- We’re better together.
- We serve our customers, always.
- We strive for better, not perfect.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter.
Business Operations Associate (Viator) employer: TripAdvisor LLC
Contact Detail:
TripAdvisor LLC Recruiting Team
toAccessibleRecruiting@Tripadvisor.com
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Associate (Viator)
✨Tip Number 1
Familiarise yourself with the travel industry and Viator's offerings. Understanding the marketplace and the types of experiences they provide will help you speak confidently about how you can contribute to their success.
✨Tip Number 2
Brush up on your analytical skills, especially with tools like Tableau and Salesforce. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Viator. They can provide valuable insights into the company culture and the specific challenges faced by the B2B BizOps team, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss examples of how you've improved operational efficiency in previous roles. Highlighting your problem-solving skills and ability to manage multiple workstreams will resonate well with the hiring team.
We think you need these skills to ace Business Operations Associate (Viator)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business operations, sales operations, or data-driven roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how your analytical skills can contribute to Viator's success. Mention specific tools like Tableau or Salesforce that you are familiar with, and provide examples of how you've used them in past roles.
Showcase Problem-Solving Skills: Use your application to illustrate your problem-solving abilities. Provide examples of how you've identified operational improvements or streamlined processes in previous positions, as this aligns with the role's responsibilities.
Highlight Team Collaboration: Emphasise your experience working cross-functionally. Mention any collaborative projects you've been involved in, particularly those that required communication with marketing, finance, or product teams, as this is crucial for the role at Viator.
How to prepare for a job interview at TripAdvisor LLC
✨Show Your Analytical Skills
As a Business Operations Associate, you'll need to demonstrate your analytical mindset. Be prepared to discuss how you've used data to draw insights in previous roles. Bring examples of dashboards or reports you've created, especially if they involved tools like Tableau or Excel.
✨Understand the Role and Company
Familiarise yourself with Viator's mission and values. Understand their marketplace for travel experiences and be ready to discuss how your skills can contribute to their goals. Showing genuine interest in the company will set you apart from other candidates.
✨Prepare for Cross-Functional Collaboration
This role involves working with various teams such as Marketing, Product, and Finance. Think of examples where you've successfully collaborated across departments. Highlight your communication skills and how you can help ensure smooth execution of initiatives.
✨Demonstrate Problem-Solving Abilities
The job requires troubleshooting day-to-day issues and acting as a go-to problem solver. Prepare to discuss specific challenges you've faced in past roles and how you approached solving them. This will showcase your resourcefulness and self-starter attitude.
