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For Companies At a Glance
- Tasks: Lead your store team to smash sales targets and deliver top-notch customer service.
- Company: Join a dynamic retail company focused on growth and exceptional service.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for career development.
- Why this job: Be part of a vibrant team culture that values your input and fosters personal growth.
- Qualifications: Retail management experience with strong leadership and customer service skills required.
- Other info: Willingness to travel to other locations and work weekends is essential.
The predicted salary is between 28800 - 42000 £ per year.
As a Store Manager, you will be responsible for the overall performance of your store, leading the team to achieve sales targets and deliver outstanding customer service. You will take full ownership of your business operations and team development, ensuring high standards across all areas.
Key Responsibilities
- Drive sales and profitability of the store to achieve outstanding results.
- Lead by example to deliver exceptional customer service.
- Maintain high visual merchandising standards and store housekeeping.
- Manage all aspects of Health & Safety compliance.
- Oversee stock control, stock counts, and store budgets.
- Motivate and develop the team to meet and exceed objectives.
- Collaborate with District Managers and HR on people issues.
- Recruit, train, and develop a high-performing team.
- Manage cash handling, banking, and till procedures according to company standards.
- Monitor competitor activity and implement strategies to maximize footfall and profitability.
- Work with the District Manager to develop quarterly strategic plans.
- Implement loss prevention measures to reduce theft and errors.
- Conduct regular performance reviews and appraisals with team members.
- Handle customer inquiries and complaints effectively and promptly.
- Uphold and promote company values within the team.
- Perform additional duties as assigned.
Role Parameters
- Willingness to travel to other store locations if required.
- Direct reports include Assistant Manager and Team Members.
Budget Management
- Responsible for the store's budget.
Working Arrangements
- Work 5 out of 7 days, including weekends.
- Availability for early mornings and late nights.
- Flexibility to adjust hours based on workload.
Key Stakeholders
- Store Team
- Divisional Manager
- Central Operations Department
- HR Department
Candidate Profile
- Strong coaching and leadership skills to build a high-performing team.
- Enthusiastic, driven, and motivated.
- Previous retail management experience with a focus on sales and customer service.
- Excellent selling techniques and a proven sales record.
- Customer-oriented with a track record of delivering exceptional service.
Store Manager employer: TN United Kingdom
Contact Detail:
TN United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest retail trends and customer service techniques. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to delivering exceptional service, which is crucial for a Store Manager role.
✨Tip Number 2
Network with current or former Store Managers in the industry. They can provide valuable insights into the role and may even share tips on what specific qualities or experiences employers are looking for, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving sales. Be ready with specific examples that showcase your leadership skills and how you've motivated your team to achieve targets, as this is a key aspect of the Store Manager position.
✨Tip Number 4
Research StudySmarter's company values and culture. Understanding our mission and how we operate will allow you to align your answers during the interview, showing that you're not just a fit for the role, but also for our team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience, focusing on sales achievements and customer service excellence. Use specific examples to demonstrate your leadership skills and ability to drive team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Store Manager role. Mention how your coaching and leadership skills align with the company's values and how you plan to motivate your team to achieve sales targets.
Highlight Relevant Skills: In your application, emphasise your strong selling techniques, budget management experience, and ability to maintain high visual merchandising standards. These are key aspects of the role that should be clearly articulated.
Prepare for Potential Questions: Think about how you would handle various scenarios related to team development, customer complaints, and sales strategies. Being prepared to discuss these topics can set you apart during the interview process.
How to prepare for a job interview at TN United Kingdom
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong coaching and leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to achieve sales targets and deliver excellent customer service.
✨Know Your Numbers
Be ready to discuss your experience with budget management and sales performance. Familiarise yourself with key metrics relevant to the role, such as sales growth, profit margins, and stock control, so you can confidently speak about how you've driven profitability in previous positions.
✨Emphasise Customer Service Excellence
Customer service is crucial in retail. Prepare to share specific instances where you went above and beyond to resolve customer complaints or enhance their shopping experience. This will show your commitment to upholding the company's values.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours and the ability to travel to different store locations. Be prepared to discuss how you've adapted to changing circumstances in previous roles and how you manage your time effectively to meet business needs.
