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For Companies At a Glance
- Tasks: Lead a flagship store, ensuring exceptional customer experiences and empowering your diverse team.
- Company: Boots Opticians is committed to inclusivity and fostering a supportive work environment.
- Benefits: Enjoy flexible benefits, generous discounts, and career development opportunities.
- Why this job: Join a dynamic team where you can inspire others and make a real impact in the community.
- Qualifications: Strong management experience in retail is essential; optics experience is not required.
- Other info: Open to part-time options and offers support throughout the application process.
The predicted salary is between 30000 - 42000 £ per year.
This role is based in the Nottingham area, East Midlands. As our largest store, strong management experience is essential. Optics experience is not required.
About the role
As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.
- Empower your team to nurture customer relationships to deliver sales through service.
- Inspire your team daily to deliver exceptional results.
- Create a thriving store environment.
- Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
- Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability.
Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance. Develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.
What you’ll need to have
These are the essential skills or experience needed to succeed in this role:
- Experience leading a large team within a retail setting.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria:
- Experience working within a clinical or Optical environment.
- Experience leading a team within a customer facing setting.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Clinical and Non-Clinical Career development opportunities.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What’s next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Store Manager - CoE (Non-Optom) employer: The Boots Company PLC
Contact Detail:
The Boots Company PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - CoE (Non-Optom)
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the demographics and preferences of your potential customers can help you tailor your approach and demonstrate your commitment to enhancing patient care during the interview.
✨Tip Number 2
Showcase your leadership style by preparing examples of how you've successfully managed large teams in the past. Be ready to discuss specific strategies you've used to inspire and empower your team, as this is crucial for the Store Manager role.
✨Tip Number 3
Research Boots Opticians' values and culture. Being able to articulate how your personal values align with theirs will demonstrate that you're not just looking for a job, but are genuinely interested in contributing to their mission.
✨Tip Number 4
Prepare to discuss your commercial knowledge and how it can benefit the store's strategy. Think about ways you've previously driven sales through exceptional customer service and how you can apply those experiences to this role.
We think you need these skills to ace Store Manager - CoE (Non-Optom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in a retail setting. Emphasise any leadership roles you've held and the results you've achieved, particularly in customer service and team empowerment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing exceptional customer experiences. Mention how your leadership style aligns with the company's values and how you can inspire a diverse team to achieve outstanding results.
Showcase Relevant Skills: Highlight skills that are essential for the Store Manager role, such as team leadership, commercial awareness, and relationship-building within the community. Use specific examples from your past experiences to demonstrate these skills.
Prepare for the Interview: If selected for an interview, be ready to discuss how you would create a thriving store environment and empower your team. Think about strategies you could implement to optimise patient care and profitability based on your understanding of the local community.
How to prepare for a job interview at The Boots Company PLC
✨Showcase Your Leadership Skills
As a Store Manager, strong leadership is key. Be prepared to discuss your previous management experiences, focusing on how you've empowered teams and inspired them to achieve exceptional results.
✨Understand the Customer Experience
Demonstrate your commitment to providing an exemplary customer experience. Share examples of how you've nurtured customer relationships in the past and how you plan to do so in this role.
✨Familiarise Yourself with the Local Community
Use your commercial knowledge of the local area to show how you can develop external relationships that benefit the store. Research the community and think about strategies that could optimise patient care and profitability.
✨Emphasise Adaptability and Teamwork
Highlight your ability to work collaboratively with diverse teams. Discuss how you adapt to different team dynamics and how you plan to support your team in delivering tailored solutions to customers.
