Learning Systems & Engagement Admin

Learning Systems & Engagement Admin, London

Knight Frank is seeking a Learning Systems & Engagement Administrator to oversee and support the firm’s Learning Management System (LMS). This role involves managing the LMS platform, optimizing user experience, providing training, and collaborating with stakeholders to enhance learning initiatives.

Role Details:

• Contract Type: Permanent
• Employment Type: Full-Time
• Working Hours: 9:30am to 5:30pm
• Location: 55 Baker Street, London

About Knight Frank:

Established in 1896, Knight Frank is a leading independent international property consultancy with a global network of over 20,000 professionals across 600+ offices in more than 50 territories, offering services in Commercial, Residential, and Rural sectors.

Responsibilities:

• Serve as SME and advisor on LMS functionality and processes.
• Manage day-to-day LMS operations and troubleshoot technical issues.
• Provide user support and system training, creating documentation and resources.
• Enhance the user experience by iterating on LMS design and functionality.
• Partner with stakeholders to develop and manage online courses and learning journeys.
• Maintain content libraries and manage data for learning and development reporting.
• Facilitate focus groups and analyze LMS engagement data to improve learning strategies.
• Design and implement learning promotion campaigns to boost engagement and culture of learning.

Key Experience Required:

• Experience managing LMS platforms (Workday, Cornerstone, Fuse, SAP, Oracle, Moodle, etc.).
• Project and stakeholder management skills.
• Data analysis capabilities.
• Knowledge of learning standards, trends, and best practices.
• Marketing and communication experience; familiarity with Workday is a plus.

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Note: This is a direct search by Knight Frank. Recruitment agency applications and unsolicited CVs will not be accepted or compensated.

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