Shop Manager

Shop Manager

Peterhead Full-Time 31376 - 36529 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a busy shop, motivate your team, and ensure excellent customer service.
  • Company: Join Farmfoods, a growing company with over 300 shops across the UK.
  • Benefits: Enjoy 30 days holiday, 15% staff discount, and free life assurance.
  • Why this job: Kickstart your career with great training and opportunities for advancement.
  • Qualifications: Experience in management or as an assistant manager is required.
  • Other info: Flexible shifts and a supportive team environment await you!

The predicted salary is between 31376 - 36529 £ per year.

We are looking to recruit a new shop manager for our shop in Peterhead, Aberdeenshire. We offer a permanent full time position working a variety of shifts, 5 days from 7 each week. Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

The salary offered for this position is between £31,376.21 - £36,528.64 on a 45 hour contract. In addition to your pay you will also benefit from:

  • 30 days holiday each year.
  • Great training and development opportunities.
  • 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.
  • Free life assurance.

As one of our shop managers you will:

  • Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.
  • Motivate and inspire your team to run an efficient shop and provide a great service to our customers.
  • Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.
  • Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.
  • Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI’s, reporting directly to your area manager.
  • Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

You will need:

  • A friendly, positive, hardworking approach to work.
  • Excellent leadership skills with the ability to motivate people in a busy and challenging environment.
  • To be a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.
  • To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
  • Experience as a manager or assistant manager.
  • A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply.

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

Shop Manager employer: TN United Kingdom

At Farmfoods, we pride ourselves on being an excellent employer, particularly for our Shop Manager role in Peterhead, Aberdeenshire. With a supportive work culture that emphasises teamwork and personal development, you will enjoy 30 days of holiday, comprehensive training opportunities, and a generous staff discount across our extensive range of products. Join us to not only lead a dedicated team but also to embark on a rewarding career path with potential for advancement within our thriving company.
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Contact Detail:

TN United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager

✨Tip Number 1

Familiarise yourself with the specific challenges and opportunities in retail management, especially in a busy shop environment. Understanding the dynamics of customer service and team motivation will help you stand out during interviews.

✨Tip Number 2

Network with current or former shop managers to gain insights into their experiences. This can provide you with valuable information about what it takes to succeed in the role and may even lead to a referral.

✨Tip Number 3

Demonstrate your leadership skills by volunteering for roles that require team management or project coordination. Highlight these experiences in conversations with us to show your capability in motivating and developing a team.

✨Tip Number 4

Be prepared to discuss how you would handle specific scenarios related to shop operations, such as managing stock levels or dealing with customer complaints. This shows your proactive approach and readiness for the responsibilities of a shop manager.

We think you need these skills to ace Shop Manager

Leadership Skills
Team Motivation
Customer Service Excellence
Recruitment and Induction
Coaching and Mentoring
Performance Management
Financial Acumen
Cost Control
Health and Safety Compliance
Stock Management
Merchandising Skills
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Relationship Building

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in management or as an assistant manager. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've successfully managed teams or improved shop operations in the past.

Highlight Flexibility: Since the position requires full flexibility, clearly state your availability in your application. This shows that you understand the demands of the role and are ready to meet them.

Showcase Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in previous roles. This is crucial for a shop manager, so make it a focal point of your application.

How to prepare for a job interview at TN United Kingdom

✨Show Your Leadership Skills

As a shop manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've motivated and inspired your team in previous roles. Think about specific situations where you led by example or resolved conflicts.

✨Understand the Business

Familiarise yourself with the company's values and operations. Research the shop's performance metrics and be ready to discuss how you would manage costs, improve customer service, and maintain stock levels effectively.

✨Emphasise Your People Skills

Being a 'people person' is crucial for this role. Be prepared to talk about how you build relationships with both your team and customers. Share anecdotes that highlight your ability to connect with others and create a positive work environment.

✨Demonstrate Flexibility

Since the position requires flexibility in working hours, be ready to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to support your team.

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